How It Works

Yes, the information is available free of cost in the public domain but it is scattered. We make lots of efforts in collecting this information from various sources, available in various formats, using different terminologies and in various languages. Users can also do the same thing but then they have to invest a very large amount in this activity and thus it would not be viable for them, economically. Hence, it makes sense for the users to Subscribe to TendersOnTime services at a fraction of cost.

However, it does not make any sense to subscribe TendersOnTime services only to those suppliers, who are serving either in a very small geography or dealing with only one government organization.

Subscribing to TendersOnTime services, not only help suppliers in participating in tenders but also helps them by way of providing key insight into the public procurement market like - buying patterns, rates offered by your competitors, geographical pattern etc. Many of the companies are using this data to formulate their market entry strategy for the particular geography.

No, but during the currency of the subscription, subscribers will come to know from which source the information has been fetched.

TendersOnTime is our brand/portal name whereas Global Tenders Services Private Limited (GTS) is the name of the legal entity or our company’s official name. GTS owns and manage many other tenders related portals/brands like: www.TendersPedia.com; www.DefenceTenders.com; www.IndianTenders.in; and country specific tenders portal in 190+ countries like:

www.ZimbabweTenders.com

www.SpainTenders.com

www.KenyaTenders.com

www.GhanaTenders.com

www.TanzaniaTenders.com

www.CanadaTenders.com

www.FranceTenders.com

Please refer: How we are Different?

We would like assure you that all the tenders published on our website are 100% Genuine. We are the aggregator of content, and on a daily basis we process 50000+ Tenders. So, creating 50000+ false documents/stories on a daily basis is not possible for any organization. Further, our existence in this business spanning more than a decade is the biggest testimony that we provide authentic and timely information to our clients.

It is just impossible. But sometimes. it happens that a user could not participate in any tenders due to various reasons, which might not be in user’s like: Capacity or capability constraint in the organization, not meeting the minimum qualification criterion defined in the tenders or the user was new to tendering. For refund, please read our refund policy mentioned in Terms and Condition.

Since we are tenders aggregator, we make can provide what is available on various government websites or in public domain. We try our level best to upload all available documents and/or provide links to those documents. In many cases the tendering authorities charge for the tender document and/or handover the tender document only to the authorized representative of the bidder; in such cases we are helpless. However, we help our clients in these cases as well by providing various Tenders Support Services in association with our local agents in 60+ countries. However these services are charged and provided on best effort basis.

We are committed to provide you relevant tenders during the currency of your subscription. We understand our client’s requirement in details, take the list of keywords related to their business, visit their website and then we configure their query. We request our clients to monitor the daily email alerts for few days and if they need further fine tuning in their profile, we do it immediately. In maximum 2-3 iterations the query gets optimized. However our clients can approach us any time during the currency of their subscription to update/add/edit their choice of keywords.

https://www.tendersontime.com/client_testimonial/

Yes, we do provide free trail to our prospects after judging their seriousness and on case to case basis.

Yes, it happens sometimes, because the Tendering Authority/Purchaser first publish the tender in newspaper and then on its website. In some countries the law is very particular about publishing tenders in the newspaper, and relaxed in case of online publishing.

In case of tenders published in newspapers we do manual translation whereas in case of online tenders, we either take the help of machines or do it manually.

Yes, it happens sometimes as we are taking tenders from multiple sources. We have a process of checking the incoming tender based on 3 fields: Country, Deadline and the Tender Notice Number. But this system fails in few cases because the publisher of that source has done some mistake in deadline or in the tender notice number. Thus, our system allow the incoming tender to be entered, assuming it to be a new tender.

Although, we are continuously working on addressing this issue, but we believe in giving benefit of doubt and think it is better to have a duplicate tender than missing a tender.

No we don’t have, as this information is not available in a separate field in many a cases. Manual entry by referring to the tender document would be very costly affair and will increase the subscription cost substantially.

ICB means International Competitive Bidding. These are the opportunities in which suppliers from all eligible countries can participate. Where as in case of NCB (National Competitive Bidding sometimes also referred as DCM or Domestic Competitive Bidding), suppliers from the home country can only participate.

MFA means Multilateral Funding Agency. TendersOnTime covers tenders from all MFAs, Bi-Lateral Funding Agencies, NGOs and all the organs of The United Nations. Please visit the page for the complete list of Funding Agencies Covered by TendersOnTime.

RFI (Request for information) is an exploratory stage notice floated by the purchasers to procure the products, services or works, which they have not purchased in the past and have very little or nil experience about the same. Responses to RFI by the suppliers helps in collecting macro-level information about the intended product/service, the competitive landscape, new technologies available and efficacy of the product/service.

Since, RFI is more like a fact-finding document, there is no universal template for RFI. Purchasers can ask open ended questions in the RFI notices and answers to them by various respondents, will give them maximum exposure about the products/services being procured in future through RFP stage. For example if a government university wants to procure Enterprise Resource Planning (ERP) software, then the responses received through various respondents will help the university in preparing the proper RFP document.

RFP (Request for Proposal) is a document that requests suppliers to propose solutions to the purchasers' requirement of various products and services. Through the responses to the RFI, which is a previous stage to RFP, the purchaser has already gathered sufficient knowledge/inputs about the procured item. Generally a RFP is issued when the purchaser plans to evaluate the vendors on other factors beyond pricing.

In order to get best value of the money and to have a well-defined process of evaluation, the purchasers should freeze few specifications like: Timelines, payment terms, guarantee/warrantee, specific technology to be used (if at all), size, quantity, information about existing system in case if the proposed solution needs to interact/integrate with the existing system.

However, apart from the pricing, the purchasers should keep few specifications/parameters which shall be evaluated based on weighted average. These parameters can be related with innovation, quality, supplier's relevant experience, financial strength, support and maintenance, team size etc.

RFQ (Request For Quotation) is floated in a situation where the purchaser is clear about its requirement and the responses would be evaluated purely based on the pricing. In most of the cases the procurement through RFQ is used when the purchaser is looking to buy off-the-shelf products that do not need customization. In some cases the RFQ is issued only to the pre-qualified suppliers.

Corrigendum is any change in the original tender notice. Few changes like: Change in the pre-bid meeting, change in bid deadline, change in scope etc are intimated to the prospective bidders through Corrigendum.

These are the opportunities which are financed by the purchasers’ themselves and from their own budget.

Every tender has its own classification criterion. As explained above, in case of ICB suppliers from all eligible countries can in those tenders.

It’s about nature of participation. That means whether suppliers from all countries can participate or its restricted only to the supplies from home country.

These are the tenders in which the complete details of the tender are available free of cost to the users. These are generally posted on TendersOnTime website by various purchasers.

As explained above, funded tenders are financed by a particular funding agency, whereas self-financed ones are financed by the purchasers themselves.

Please visit the page: Publish Tenders

Apart from showing these tenders in section Free Tenders, we also send these tenders to the companies in database. There are various other options available for promotion.

We have archival data available from the year 2014.

Yes

Yes, please visit the Page for more information.

Project information is similar to an industry news which informs the users about the upcoming project. This is the early stage of the tendering process, in which particular products or services are purchased. This information helps user to get prepared and do their homework for future opportunities.

Whereas, Contract Award Notices are the notices containing information about the contract awarded to the supplier/s or a consortium of suppliers. This information is very useful to the suppliers to keep a tab on their competitors and the prices being offered by them.

Your email id is your user Id. We also use your email id as the primary key in our user table.

User account is basically one email id and associated password. Based on the subscription plan subscribed by the client, a client can get multiple user account for different users in their team. The basic package contains one user account, that means one email id (which is the user id) and the corresponding password to access the website. The daily email alerts are sent to the same registered/primary email id.

In cases where the client has subscribed for higher plans and say got 3 user accounts, the client gets lots of flexibility and can customize daily email alerts in various ways like:

•     The query/profile to receive daily email alerts is the same in case of all the 3 email Ids.
•     3 different product profiles on 3 different email id but the geography is the same. For example 5 drug molecules on first email id, another 5 molecules on second email id and next 5 molecules on third email id. Geography is same in all 3 cases say Whole of Africa.
•     ⦁ 3 different product profiles on 3 different email id and for the different geography. For example 5 drug molecules on first email id from Africa, another 5 molecules on second email id from Asia and next 5 molecules on third email id from Europe.

All account are activated on priority basis, once we receive the payment. In no case the client activation takes more than 24 Hours.

It some cases it happens that our system has sent the welcome email containing login credentials, but the same is lying in client’s SPAM folder. We strongly advice all our users to check their SPAM folder frequently and mark all emails from TendersOnTime as ‘Not SPAM’. User can take the help of their IT Team to put TendersOnTime domain in their white list.

Please use the Forget Password feature and check your inbox/SPAM folder to view your existing password.

No

You need not to pay any other amount to TendersOnTime. But yes, you may need to invest at various other places during the tendering process like: while purchasing the tender document, EMD, Security deposit etc.

We are the most comprehensive and updated database of tenders and other public procurement opportunities. Our domain expertise coupled with the use of latest technology help us send very relevant tenders to our clients. This is the biggest challenge the aggregation industry face and we can proudly announce that we excel in that. Apart from relevancy, timeliness of information is also very critical in tendering process. Our domain name – TendersOnTime proves our seriousness to deliver the tenders on Time.

No

Please read our refund policy as mentioned in the Terms & Condition.

No, we take subscription amount in one shot.

Yes, but that currency should be freely convertible.

No, we take the subscription amount in advance.

No. Since, we are the tenders aggregator and we invest lots of time and resources to make these opportunities available to our clients, we charge for our efforts.

No, you have already paid for our effort in the form of subscription.

Today there may not be any live tender but in future you may get.

Yes, this is possible.

Yes, you can upgrade your plan and not the downgrade.

No.

Yes, for the same please contact your KAM

We are working on the same and will soon implement it.

Yes

Yes, at any point of time, the users can request to update/edit their profile.

Yes possible.

Please check your SPAM folder. You can also view all those tenders which were sent to you through daily email alerts, in your profile section.

Yes, you can that too any number of times.

Neither it is automatic nor do we promise in all cases. The reason is, you might have subscribed to special/promotional plan for the industry in which there are very less tenders but in the new industry segment there might be lots of tenders on a daily basis.

We provide various types of services, related with public procurement. Please visit the relevant pages on the site and read the sections on this page.

With the help of our local agents/associates in 60+ Countries.

No, as mentioned above we can deliver in around 60+ countries. However, in certain cases and on the special requests from our premium clients we find a capable and trust worthy partner for them in new country.

No, the contact details of our local agents are available only to our premium clients and only when they attempt to bid in a particular country.

No

With the help of our local agent/associate we deliver the tender document in hard copy to our client. But this service is charges separately.

No, we are tenders aggregator and not the tendering platform of each government entities.

For the same please refer the tender document, as the requirement for each tender may differ.

For the same please refer the tender document, as the requirement for each tender may differ.

Yes, very much. You can start with participating in smaller value tenders and where the qualification requirements are not so stringent.

No, we do not provide such guarantee. If someone is giving you this promise; he is either cheating you or he will adopt some unlawful approach. In either case it’s not advisable to choose that path.

We have signed non-disclosure agreements with our clients and hence can’t divulge this information.

A dedicated key account manager is the single point contact for our premium clients.

A KAM can help you in: translation of tender document, finding the complete tender document, connecting you with the local agent etc.

If you have been assigned the Key Account Manager, then your KAM will also play the role of customer support executive.

Maximum 24 Hours.

No, for that you need to avail our value added services, which are charged separately.

Around 10