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DELHI UNIVERSITY has floated a tender for Software for Call Centre Executives, Qty: 20 Pieces, (BOQ Item #7). The project location is North Delhi, Delhi (NCT), India. The reference number is GEM/2024/B/4951321 and it is closing on 06 Jun 2024. Suppliers can request Register free of cost to get the complete Tender details and download the document.
Procurement Summary
State : Delhi (NCT)
Summary : Software for Call Centre Executives, Qty: 20 Pieces, (BOQ Item #7)
Deadline : 06 Jun 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 101315186
Document Ref. No. : GEM/2024/B/4951321
Competition : NCB
Financier : Self Financed
Purchaser Ownership : Public
Document Fees : Refer Document
Tender Value : Refer Document
EMD : ₹ 200000
Purchaser's Detail
Purchaser : DELHI UNIVERSITY
Ministry Of Education
Department of Higher Education
Vinod Joshi 110007, School of Open Learning, University of Delhi 1 30 IP Phones
School Of Open Learning 5 Cavalry Lane Delhi -110007
Country: India
Email: addlceo@gem.gov.in
Website: www.gem.gov.in
Tender Details
BOQ Item Description: installation of Agent License with CRM Ticket Management system Whatsapp Integration IVR Prompts recording Call recording MIS Reports Integration with Existing Database API Development and CRM Intergartion
BOQ Title: CALL CENTER SOLUTION
Item Title: Software for Call Centre Executives
Item Quantity: 20
Unit of Measure: Pieces
Delivery Period (In number of days): 30
Start Date: 16-05-2024 5:08 PM
End Date: 06-06-2024 6:00 PM
EMD Amount: 200000
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