Software for Call Centre Executives, Qty: 20 Pieces, (BOQ Item #7) Tender, Delhi (NCT) - 101315186

DELHI UNIVERSITY has floated a tender for Software for Call Centre Executives, Qty: 20 Pieces, (BOQ Item #7). The project location is North Delhi, Delhi (NCT), India. The reference number is GEM/2024/B/4951321 and it is closing on 06 Jun 2024. Suppliers can request Register free of cost to get the complete Tender details and download the document.

Expired Tender

Procurement Summary

State : Delhi (NCT)

Summary : Software for Call Centre Executives, Qty: 20 Pieces, (BOQ Item #7)

Deadline : 06 Jun 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 101315186

Document Ref. No. : GEM/2024/B/4951321

Competition : NCB

Financier : Self Financed

Purchaser Ownership : Public

Document Fees : Refer Document

Tender Value : Refer Document

EMD : ₹ 200000

Purchaser's Detail

Purchaser : DELHI UNIVERSITY
Ministry Of Education
Department of Higher Education
Vinod Joshi 110007, School of Open Learning, University of Delhi 1 30 IP Phones
School Of Open Learning 5 Cavalry Lane Delhi -110007
Country: India
Email: addlceo@gem.gov.in
Website: www.gem.gov.in

Tender Details

BOQ Item Description: installation of Agent License with CRM Ticket Management system Whatsapp Integration IVR Prompts recording Call recording MIS Reports Integration with Existing Database API Development and CRM Intergartion
BOQ Title: CALL CENTER SOLUTION
Item Title: Software for Call Centre Executives
Item Quantity: 20
Unit of Measure: Pieces
Delivery Period (In number of days): 30
Start Date: 16-05-2024 5:08 PM
End Date: 06-06-2024 6:00 PM
EMD Amount: 200000

Documents

 Tender Notice

Bid_Document_6410996.pdf

Specification_Document.pdf

BOQ_Document.csv