Advance Contract Award Notice (Acan) Arena Simulation Software Tender, Canada - 83514310

SHARED SERVICES CANADA has floated a tender for Advance Contract Award Notice (Acan) Arena Simulation Software. The project location is Canada and the tender is closing on 09 Jun 2023. The tender notice number is BPM018892/22836, while the TOT Ref Number is 83514310. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Canada

Summary : Advance Contract Award Notice (Acan) Arena Simulation Software

Deadline : 09 Jun 2023

Other Information

Notice Type : Tender

TOT Ref.No.: 83514310

Document Ref. No. : BPM018892/22836

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

1. What is an ACAN: An ACAN is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date stated for in the ACAN, the contracting officer may then proceed with the award of a contract.



2. In connection with budget 2020-2021 and 2022-2023, the IRCC Client Support Center (CSC)

launched a modernization project requiring a change to its critical operational strategies in

order to respond to the significant increases in volumes; over 90% in 3 years all the while

mandated to increase its accessibility rate from 25% to 50%-60%. In 2021-2022, the need to

use a process simulator to understand the risks and impacts of these changes downstream

were identified. The historical increase in the volume of calls and emails generated during the

pandemic, combined with the significant loss of capacity of the CSC, contributed to the

urgency of needing access to simulation tools promptly. As the use of a simulator requires

access to a large volume of operational data, the CSC first leased the ARENA process

simulator licenses (via the company SimWell) for one year in order to complete a pilot which

aimed to c...
Summary information
Notice type : Advance Contract Award Notice
Language(s) : French, English
Region(s) of delivery : Quebec (except NCR)
Region of opportunity : Canada
Procurement method : Competitive – Open Bidding
Commodity - GSIN Click the links below to see a list of notices associated with the GSIN codes. : N7030AG COMPUTER SOFTWARE, OFFICE AUTOMATION, DOCUMENT MANAGEMENT, MAIL, NETWORKS, PUBLISHING, SPREADSHEETS, TYPESETTING, WORD PROCESSING - MICROCOMPUTERS ONLY See a list of notices associated with this GSIN code N7030AG COMPUTER SOFTWARE, OFFICE AUTOMATION, DOCUMENT MANAGEMENT, MAIL, NETWORKS, PUBLISHING, SPREADSHEETS, TYPESETTING, WORD PROCESSING - MICROCOMPUTERS ONLY
Procurement Mode : 2023/05/26
Closing date and time : 2023/06/09 14:00 EDT

Documents

 Tender Notice


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