Bhutan Ndi Time and Motion Study Tender, Bhutan - 108775037

Procurement Summary

Country : Bhutan

Summary : Bhutan Ndi Time and Motion Study

Deadline : 28 Oct 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 108775037

Document Ref. No. : 0002011967

Competition : ICB

Financier : World Bank (WB)

Purchaser Ownership : Public

Tender Value : Refer Document

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Tender Details

This Terms of Reference document (TOR) is for a Firm toconduct a Time and Motion Study (TMS) of various potential use cases forBhutan-s National Digital Identity (NDI).The objectives of the study are:- To use TMS methodology to gather data that canbe used to model potential time and cost savings to service providersand individuals resulting from current and future integration with NDI- To identify potential redundancies in datacollection / data provision in current processes and model changes as aresult of (future) NDI integration in the volume of data shared / exposed todifferent parties during transactions.- To identify any NDI usability risks forlower-digital-capacity user groups and solutions for how to mitigate theserisks when integrating the NDI into service delivery. The findings will serve two purposes: (i) they willcontribute to improvements in the NDI implementation, to promote ease ofaccessibility and use for all; and (ii) they will be used to model potentialtemporal and financial savings, as part of NDI budgeting and sustainabilityplanning.

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