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DEPT OF DEFENSE | DEPT OF THE NAVY has floated a tender for BMC Footprints L1 renewal. The project location is USA and the tender is closing on 10 Apr 2025. The tender notice number is HQ0100522912, while the TOT Ref Number is 117368654. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : BMC Footprints L1 renewal
Deadline : 10 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117368654
Document Ref. No. : HQ0100522912
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
National Defense University (NDU) located in Washington, D.C. utilizes BMC FootPrints Concurrent User Agent Suite which consists of Level 1 (L1) to provide accountability and tracking for all university-wide IT help desk requests (changes, installations, trouble tickets, etc.). BMC Footprints L1 provides accountability and tracking for all of NDU-s IT help desk requests. Additionally, the software maintenance pushes through regular updates and ensures that the upgrades are received in order to maintain compliant, manageable, and maintainable software.
NDU requires the procurement of BMC Footprint Level 1 (L1) software programming to ensure continuity of existing software programming and software upgrades for existing application that is already installed at NDU. If there is no maintenance support for the BMC FootPrints L1, then there may be unexpected software failures or new vulnerabilities within the existing application that may cause mission failure and reduce the effectiveness of the Information Technology Department (ITD) to support the NDU. BMC FootPrints L1 provides NDU with a Workspace, Customer Self-service option, Resolution Tracker, Time-tracking, etc.
Active Contract Opportunity
Notice ID : HQ0100522912
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEPT OF THE NAVY
Major Command : NAVSUP
Sub Command : NAVSUP GLOBAL LOGISTICS SUPPORT
Sub Command 2 : NAVSUP FLC NORFOLK
Office: NAVSUP FLT LOG CTR NORFOLK
General Information
Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
Original Published Date: Apr 07, 2025 02:53 pm EDT
Original Date Offers Due: Apr 10, 2025 01:00 pm EDT
Inactive Policy: 15 days after date offers due
Original Inactive Date: Apr 25, 2025
Initiative: None
Classification
Original Set Aside:
Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
NAICS Code: 541519 - Other Computer Related Services
Place of Performance: DC 20319 USA
Documents
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