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Indianapolis Public Transportation Corporation has floated a tender for Call Center Software. The project location is USA and the tender is closing on 10 Apr 2024. The tender notice number is RFP 24-02-495, while the TOT Ref Number is 99572334. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Call Center Software
Deadline : 10 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99572334
Document Ref. No. : RFP 24-02-495
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Tenders are invited for Contact Center Platform - Call Center Software
The Indianapolis Public Transportation Corporation (IPTC) is seeing proposals from a qualified partner to implement a cloud-based Contact Center solution that should consist of a Knowledge base and telephone services that will meet the requirements listed in the "Project Scope" section of the solicitation, including scalability for future software installations, working with the project team to build necessary customizations, and integrating with existing fare media sales and communication channels.
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