Procurement Summary
Country : USA
Summary : Call Center Software
Deadline : 10 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99572963
Document Ref. No. : RFP 24-02-495
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Tenders are invited for IPTC Contact Center Platform - Call Center Software
The Indianapolis Public Transportation Corporation (IPTC) is seeing proposals from a qualified partner to implement a cloud-based Contact Center solution that should consist of a Knowledge base and telephone services that will meet the requirements listed in the "Project Scope" section of the solicitation, including scalability for future software installations, working with the project team to build necessary customizations, and integrating with existing fare media sales and communication channels.
Documents
Tender Notice