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CIVIL SERVICE BUREAU has floated a tender for Call Centre. The project location is Bahrain and the tender is closing on 19 Feb 2024. The tender notice number is 1/2024/CSB (CSB/1/IT/2024), while the TOT Ref Number is 96365861. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Bahrain
Summary : Call Centre
Deadline : 19 Feb 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 96365861
Document Ref. No. : 1/2024/CSB (CSB/1/IT/2024)
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The objective of this RFP is to identify a reliable and competent call center service provider that can deliver a team of skilled call center agents to handle our customer inquiries, resolve issues, and ensure a positive customer experience. The selected vendor will play a crucial role in representing CSB and maintaining our high standards. call center agents includes Customer Support: Providing exceptional customer support through various communication channels such as phone, email, chat. Assisting customers with inquiries, troubleshooting, and providing accurate and relevant information.
P.A. Ref. No. :
Invitation Method : Public ( Local GCC)
Tender Published Date : 05-02-2024
Contract Duration : 1 Year
Tender Process Type : Single Envelope
Initial Bond Validity Expiry Date :
Documents
Procurement Documents for Bahrain
Access a comprehensive library of standard procurement documents specific to Bahrain. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Bahrain
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