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THE TRAFFIC OFFICE has floated a tender for Case Management System for Service Center.. The project location is Sweden and the tender is closing on 23 Dec 2021. The tender notice number is 605144-2021, while the TOT Ref Number is 60422555. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Sweden
Summary : Case Management System for Service Center.
Deadline : 23 Dec 2021
Other Information
Notice Type : Tender
TOT Ref.No.: 60422555
Document Ref. No. : 605144-2021
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : SEK 35000000.00
Purchaser's Detail
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Login to see detailsTender Details
Document Type: Contract Notice
TITLE: Case management system for service center
REFERENCE NUMBER: T2021-02507
Contract Type: Services
ESTIMATED VALUE: 35000000.00 - SEK
Description: The procurement includes a case management system that will support the service center's process for contact with citizens in traffic and outdoor environments.
. The traffic office is looking for a system that is largely standardized where needs primarily can be solved through configuration.
. The procurement includes the following parts:
• Inserting the system
• Integrations to the traffic office's existing system
• License / use rights to the system, as well as support and maintenance of the system and of any customer adaptations
• Customer adaptations (development)
• Management
. • Interact with Stockholm city operating partners during introduction and management
. 72200000 - Software Programming and Consultancy Services
48219300 - Administration Software Package
48333000 - Contact Management Software Package
48445000 - Customer Relationship Management Software Package
48810000 - Information Systems
72246000 - Systems Consultancy Services
72250000 - System and Support ...
Documents
Procurement Documents for Sweden
Access a comprehensive library of standard procurement documents specific to Sweden. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Sweden
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