Procurement Summary
Country : USA
Summary : Centralized Call Center Development and Refinement
Deadline : 02 Jul 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 102833448
Document Ref. No. : P24003317
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description : The Department of Commerce and Consumer Affairs wishes to enter into a contract for continued efforts to develop and establish a centralized call center and utilize artificial intelligence (AI) technology with knowledge-based content to enhance customer experience and interactions with the department. The solicitation includes annual maintenance that is at DCCA-s option to renew and that all costs include all fees and taxes.
Department : Commerce & Consumer Affairs
Category : Goods and Services
Status : Released
Release Date : 06/18/2024
Offer Due Date & Time : 07/02/2024 02:00 PM
Documents
Tender Notice
Call-Center-RFP-Data-Sheet.-Call-Center.pdf
103D-1-General-Conditions.pdf