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CITY OF WATERLOO has floated a tender for Citizen Relationship Management (Crm). The project location is Canada and the tender is closing on 18 Feb 2025. The tender notice number is NRFP25-03, while the TOT Ref Number is 113888443. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : Citizen Relationship Management (Crm)
Deadline : 18 Feb 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 113888443
Document Ref. No. : NRFP25-03
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The City of Waterloo (“City”) is committed to enhancing its customer service operations. Since 2022, efforts have been initiated to assess and better understand the current state of customer service within the City. A Customer Relationship Management (CRM) solution has been identified as a key next step in streamlining and modernizing customer service management. A CRM solution will support the ability to record customer inquiries, centralize case management and consolidate customer service information.
Show Categories : Information Technology, Services, GIS, Computer Software
More Details
Bid Classification: Services Related To Goods
Closing date02-18-2025
Documents
Procurement Documents for Canada
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