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VETERANS AFFAIRS, DEPARTMENT OF has floated a tender for Citrix Software, Hardware Maintenance and Technical Support - New Contract/Order (Va-24-00016293). The project location is USA and the tender is closing on 11 Jan 2024. The tender notice number is 36C10B24Q0118, while the TOT Ref Number is 94729784. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Citrix Software, Hardware Maintenance and Technical Support - New Contract/Order (Va-24-00016293)
Deadline : 11 Jan 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 94729784
Document Ref. No. : 36C10B24Q0118
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
REQUEST FOR INFORMATIONRemote Access Software, Hardware Maintenance, and Technical SupportRequirement:The Department of Veterans Affairs (VA) Office of Information & Technology, Service Management and Planning/Infrastructure Operations requires Remote Access Software, Hardware Maintenance, and Technical Support, quantity of 15, 000 Virtual Apps and Desktop licenses both On-Premises and the capability for Cloud-based hosting. VA also requires analysis software to include associated technical support for both software and hardware. The software maintenance support includes downloads, upgrades, troubleshooting, 24/7/365 technical support, proactive monitoring, expert guidance, and knowledge sharing for the procured software. The hardware maintenance includes the above along with a pooled capacity model to allow for scaling of capacity. Further, VA requires two option years and optional tasks during the contract period of performance to meet future demands for the Virtual Apps and Desktop licenses and analysis software.VA is continuously evaluating its digital experience and will need to be flexible with changing demands while meeting customer requirements. VA requires the ability to add additional licenses for temporary surges (due to human, business, or natural causes) on an optional, not to exceed basis not to exceed 20, 000 concurrent user licensing per year in 1, 000 user increments.This acquisition will consist of one 12-month base period, two 12-month optional periods for the core remote access solution for the renewal of products and services as identified in the draft PD attached. Options for increased quantities of software licenses are also required.This is a Request for Information (RFI) only issued for conducting market research. Accordingly, this RFI constitutes neither a Request for Quote (RFQ), Request for Proposal (RFP), nor a guarantee that one will be issued by the Government in the future; furthermore, it does not commit the Government t...
Active Contract Opportunity Notice ID 36C10B24Q0118 Related Notice Department/Ind. Agency VETERANS AFFAIRS, DEPARTMENT OF Sub-tier VETERANS AFFAIRS, DEPARTMENT OF Office TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
General Information
Contract Opportunity Type: Sources Sought (Original)
All Dates/Times are: (UTC-05:00) EASTERN STANDARD TIME, NEW YORK, USA
Original Published Date: Jan 04, 2024 02:44 pm EST
Original Response Date: Jan 11, 2024 03:00 pm EST
Inactive Policy: Manual
Original Inactive Date: Mar 11, 2024
Initiative: None
Classification
Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
NAICS Code: 541519 - Other Computer Related Services
Place of Performance:,
Documents
Attachment-A-Serial-Number-Listing.docx
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