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INFORMATION TECHNOLOGY & SERVICES has floated a tender for City of Cleveland - Cloud-Based it Service Management (Itsm) System with Asset Management. The project location is USA and the tender is closing on 16 Apr 2025. The tender notice number is CLE-ITSM-2025-001, while the TOT Ref Number is 117404920. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : City of Cleveland - Cloud-Based it Service Management (Itsm) System with Asset Management
Deadline : 16 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117404920
Document Ref. No. : CLE-ITSM-2025-001
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The City of Cleveland, Ohio, seeks proposals from qualified vendors for a cloud-based IT Service Management (ITSM) system with integrated asset management capabilities. The solution must enhance the Citys IT operations by providing a scalable, secure, and user-friendly platform to manage service requests, incidents, and IT assets. This RFQ outlines the technical, functional, and contractual requirements for the system, including hosting, authentication, ticketing, encryption, and training needs.Please to read/reference attached RFQ document - \"RFQ City of Cleveland Cloud Based ITSM System.pdf\" for additional details.
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