Procurement Summary
Country : United Kingdom
Summary : Connect to Work Programme - Crm Software as a Service
Deadline : 24 Feb 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 113639028
Document Ref. No. : tender_478635/1438898
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : GBP 500000
Purchaser's Detail
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Login to see detailsTender Details
The Department for Work and Pensions (DWP) is launching Connect to Work programme (formerly known as Universal Support), an employment programme aimed at assisting disabled individuals and unemployed people with complex needs in securing employment.
Central London Forward (CLF), hosted by the City of London Corporation, has been appointed as the accountable body for the Connect to Work programme in central London.
CLF is a strategic sub-regional partnership encompassing the local authorities of: Camden Council, City of London Corporation, Hackney Council, Haringey Council, Islington Council, Royal Borough of Kensington and Chelsea, Lambeth Council, Lewisham Council, Southwark Council, Tower Hamlets Council, Wandsworth Council, Westminster City Council.
To effectively manage contract delivery in line with DWP requirements, there is a need for a Customer Relationship Management (CRM) System Software as a Service (SaaS) to be shared with all delivery partners. The system must capture the end-to-end customer journey and meet all Management Information (MI) requirements as outlined in the Grant Guidance.
The duration of the agreement is 5 years only.
Location Of Contract : EC2P 2EJ
Industry : Software package and information systems - 48000000 Customer Relation Management software package - 48445000 Communication software package - 48510000 Customer Relation Management software development services - 72212445
Value Of Contract : £500, 000
Published Date : 23 January 2025
Closing Date : 24 February 2025
Documents
Tender Notice