Consumer Credit Information and Decision Support Services Tender, Canada - 102328846

Procurement Summary

Country : Canada

Summary : Consumer Credit Information and Decision Support Services

Deadline : 15 Jul 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 102328846

Document Ref. No. : Tender_18981

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Detailed_Description : This RFB is issued for the provision of Consumer Credit Information and Decision Support Services for the Ministry of Children, Community and Social Services (MCCSS). The Vendor will provide consumer credit information services to support initial and ongoing eligibility verification for the Ministry-s social assistance programs, including, but not limited to Ontario Works (OW), the Ontario Disability Support Program (ODSP) and the enforcement of child and/or spousal support payments by the Family Responsibility Office (FRO). The Ministry requires the following deliverables: -Consumer Credit Information services;-Decision Support Services:oAn automation tool for new client intake to verify and corroborate applicant information;oAn electronic identity validation solution;oAn automation tool to monitor the eligibility of ongoing social assistance clients; and-Loss Prevention and Fraud Solutions oThe solution must catch multiple types of fraud - both true name fraud (i.e., instances of identity theft, etc.) and synthetic fraud (i.e., creation of new identity using real and fictitious information) - using identity, behaviour, and fraud attributes, to detect fraud risk early and avoid fraud losses. Additionally, the solution will support loss prevention efforts by identifying and confirming financial information such as self-reported income and assets.

Scope of Work : The Vendor will need to execute the Ministry-s eligibility determination model, the Risk Based Eligibility Determination (RBED) process. RBED is a dynamic technology-enabled, risk-based process to streamline and automate the intake application verification process. RBED also serves to improve eligibility decision-making by ensuring that applications are verified using third-party information prior to granting. The Vendor will work with the Ministry to expand application verification into automated monthly eligibility monitoring of all ongoing cases through the RBED Triggers and Alerts solution. The RBED Triggers and Alerts is a tool that will assess all social assistance clients for Ontario Works and ODSP on a monthly basis, to determine ongoing eligibility. The Ministry requires an online identity authentication and verification solution that offers real-time capability to corroborate the identity of clients without requiring in-person, paper-based identity verification expediting the application process. The information from the Ministry-s digital application system, and the electronic authentication solution will be transmitted to the Ministry-s other technologies including SA case management technologies for processing. The Ministry requires loss prevention and fraud solutions that will enhance the RBED Intake and RBED Triggers and Alerts in mitigating potential cases of fraud including digital fraud and preventing loss to the Ministry.
Project Type : ServicesProject Categories64101700-Electronic fund transfer and payment products64101800-Card based revolving credit products64101900-Account based credit products64102000-Investment accounts80101500-Business and corporate management consultation services80101600-Project management80141500-Market research81111500-Software or hardware engineering81111600-Computer programmers81111700-Management information systems MIS81111800-System and system component administration services81111900-Information retrieval systems81112000-Data services81121500-Economic analysis81141500-Quality control81161500-Access management services81162000-Cloud-based software as a service81162100-Cloud-based platform as a service83112600-Customer access84121500-Banking institutions84121600-Funds transfer and clearance and exchange services84121700-Investment advice
Project Type ServicesProject Categories64101700-Electronic fund transfer and payment products64101800-Card based revolving credit products64101900-Account based credit products64102000-Investment accounts80101500-Business and corporate management consultation services80101600-Project management80141500-Market research81111500-Software or hardware engineering81111600-Computer programmers81111700-Management information systems MIS81111800-System and system component administration services81111900-Information retrieval systems81112000-Data services81121500-Economic analysis81141500-Quality control81161500-Access management serv...

Documents

 Tender Notice