TELECOMMUNICATION REGULATORY AUTHORITY has floated a tender for Consumer Experience Survey. The project location is Bahrain and the tender is closing on 10 Jul 2024. The tender notice number is 485/2024/BTB (TRA/RFP/2024/008), while the TOT Ref Number is 102569354. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Bahrain

Summary : Consumer Experience Survey

Deadline : 10 Jul 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 102569354

Document Ref. No. : 485/2024/BTB (TRA/RFP/2024/008)

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

To appoint an experienced and suitably qualified company to conduct an annual consumer experience survey examining the end-to-end consumer experience journey in the telecommunications sector as described below: a) The Survey must cover Fixed-Broadband (Fiber), Mobile Broadband and Mobile services. b) To ensure that questionnaires remain concise, preventing respondent fatigue and ensuring more accurate responses. Each survey will be divided into focused modules based on key indicators of consumer experience.
P.A. Ref. No. :
Invitation Method : Public ( Local GCC)
Tender Published Date : 12-06-2024
Contract Duration : 5 Month
Tender Process Type : Single Envelope
Initial Bond Validity Expiry Date :

Documents

 Tender Notice

TenderAdvertisement8145.pdf