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CIMAS HEALTH GROUP (PRIVATE) LIMITED has floated a tender for Contact Center Solution. The project location is Zimbabwe and the tender is closing on 05 Apr 2024. The tender notice number is , while the TOT Ref Number is 99326097. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Zimbabwe
Summary : Contact Center Solution
Deadline : 05 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99326097
Document Ref. No. :
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Expression of Interest are invited for Contact Center Solution.
Scope of work
• Deployment of a contact centre solution in the enterprise.
• Integration with our existing CRM, ticketing system and other relevant systems.
• Multi-channel support for voice, email, chat, and social media interactions.
• Customisable Interactive Voice Response (IVR) system.
• Call recording and monitoring capabilities.
• Real-time reporting and analytics dashboard.
Submission Requirements
1. Company Profile
2. Certificate of incorporation
3.CR5
4.CR6
5. Memorandum and articles of association.
6. Current tax clearance certificate
7 Three trade references
8. PRAZ certificate
Documents
Procurement Documents for Zimbabwe
Access a comprehensive library of standard procurement documents specific to Zimbabwe. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Zimbabwe
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