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YLEISRADIO OY has floated a tender for Customer Interaction Event Tracking and Data Management Platform. The project location is Finland and the tender is closing on 30 Oct 2024. The tender notice number is 585540-2024, while the TOT Ref Number is 107907719. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Finland
Summary : Customer Interaction Event Tracking and Data Management Platform
Deadline : 30 Oct 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 107907719
Document Ref. No. : 585540-2024
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
With this RFP (request for proposals) Yle is looking for a solution with technical capability in collecting and managing customer behavioural data (later also referred as “Solution”). The object of the procurement is to procure the Solution as a software as a service (SaaS) solution. The Solution should be a ready-made product and already in similar production use. Yle seeks to improve customer satisfaction and experience by providing personalised services in a privacy friendly manner. Customer analytics is a key technology in understanding customer insights and needs. Please see the RFP documents for more information and detailed description of the procurement.
Doc Title: Customer interaction event tracking and data management platform
Contract Type: supplies
Document Type: Contract Notice
Reference Number: YLE20240035
Contract Type: supplies
Authority Type: pub-undert
Doc Title: Customer interaction event tracking and data management platform
Dispatch Date: 2024-09-27
Publish Date: 2024-09-30
Submission Date: 2024-10-30
Documents
Procurement Documents for Finland
Access a comprehensive library of standard procurement documents specific to Finland. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Finland
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