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BUSINESS DEVELOPMENT BANK OF CANADA has floated a tender for Customer Relationship Management (Crm) Evolution/Migration. The project location is Canada and the tender is closing on 04 Aug 2023. The tender notice number is RFP-0000251520, while the TOT Ref Number is 85440137. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : Customer Relationship Management (Crm) Evolution/Migration
Deadline : 04 Aug 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 85440137
Document Ref. No. : RFP-0000251520
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
This tender notice is to obtain pricing and service details for a professional services partner to assist BDC in its CRM Evolution project.
Microsoft CRM Dynamics (version 8), one of the central pieces of BDC-s core banking ecosystem, will reach end of support in January 2026; only one more version is available for upgrade before clients are obliged to migrate to Microsoft-s cloud solution.
The current version has many business and IT pain points and lacks capabilities to enable BDC-s ambitions; a business case is under development to identify the main benefits that this transition can bring.
BDC wants to identify an experienced partner that will accompany it during this transition.
Questions and proposals from bidders should be submitted via MERx.
Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.
Summary information
Language(s) : French, English
Procurement method : Competitive – Open Bidding
Procurement Mode : 2023/07/07
Closing date and time : 2023/08/04 15:00 EDT
Documents
Procurement Documents for Canada
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