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DEPT OF DEFENSE has floated a tender for Customerx. The project location is USA and the tender is closing on 05 Jun 2023. The tender notice number is HT003823SC0001, while the TOT Ref Number is 83650833. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Customerx
Deadline : 05 Jun 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 83650833
Document Ref. No. : HT003823SC0001
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Name :Login to see tender_details
Address : Login to see tender_details
Email : Login to see tender_details
Login to see detailsTender Details
Description
UPDATE (May 30, 2023): A second draft version of the CSO and first Pod have been posted for review and comment. Some of the attachments are still being drafted but ones that are complete have been posted. We anticipate posting the rest of the attachments as soon as they are available. Comments on the draft documents are due by June 5th, 2020 at 4:30 PM CST. Please utilize the excel spreadsheet to submit comments on the draft documents. There is a separate tab for each document as well as a tab for General comments for the Government to consider.
In order to maintain an accelerated milestone schedule, the Government does not plan to post Questions and Answers. The Government will review comments submitted to continue to develop the CSO and Pod offering. If the Government determines there is an area of the draft CSO or Pod which is not clear to a large segment of Industry, we will post communications to provide clarity or seek more feedback.
UPDATE (May 22, 2023): Attachment 1 of the draft CSO is posted.
UPDATE (May 12, 2023): Draft CSO and Draft Pod #1 Solicitation are posted for review. Comments can be provided via HIVE HUB link below.
PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization-s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.
Customerx is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across ...
Active Contract Opportunity
Notice ID : HT003823SC0001
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE HEALTH AGENCY (DHA)
Office : DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Presolicitation (Updated)
All Dates/Times are: (UTC-05:00) CENTRAL STANDARD TIME, CHICAGO, USA
Updated Published Date: May 30, 2023 10:00 am CDT
Original Published Date: May 11, 2023 10:09 am CDT
Updated Response Date: Jun 05, 2023 04:30 pm CDT
Original Response Date:
Inactive Policy: Manual
Updated Inactive Date: Jun 30, 2024
Original Inactive Date: Jun 30, 2024
Initiative: None
Classification
Original Set Aside:
Product Service Code: U009 - EDUCATION/TRAINING- GENERAL
NAICS Code:
Place of Performance:
Documents
Procurement Documents for USA
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