DEPT OF DEFENSE has floated a tender for Customerx Vendor Pool and Subsequent Pods. The project location is USA and the tender is closing on 18 Oct 2024. The tender notice number is HT003824SC001, while the TOT Ref Number is 90046197. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : USA

Summary : Customerx Vendor Pool and Subsequent Pods

Deadline : 18 Oct 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 90046197

Document Ref. No. : HT003824SC001

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Description

PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization-s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.

Customerx is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio.

See attachments for additional information.
Active Contract Opportunity Notice ID HT003824SC001 Related Notice Department/Ind. Agency DEPT OF DEFENSE Sub-tier DEFENSE HEALTH AGENCY (DHA) Office DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Presolicitation (Original)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Original Published Date: Oct 05, 2023 03:12 pm EDT
Original Response Date: Oct 18, 2024 08:00 am EDT
Inactive Policy: Manual
Original Inactive Date: Oct 17, 2025
Initiative: None

Classification
Original Set Aside:
Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
NAICS Code: 541990 - All Other Professional, Scientific, and Technical Services

Place of Performance:

Documents

 Tender Notice

CustomerX-Solicitation-Attachment-1.pptx

CustomerX-Vendor-Pool-Solicitation.pdf


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