Procurement Summary
Country : USA
Summary : Customerx Vendor Pool and Subsequent Pods
Deadline : 18 Oct 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 90046197
Document Ref. No. : HT003824SC001
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization-s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.
Customerx is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio.
See attachments for additional information.
Active Contract Opportunity Notice ID HT003824SC001 Related Notice Department/Ind. Agency DEPT OF DEFENSE Sub-tier DEFENSE HEALTH AGENCY (DHA) Office DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Presolicitation (Original)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Original Published Date: Oct 05, 2023 03:12 pm EDT
Original Response Date: Oct 18, 2024 08:00 am EDT
Inactive Policy: Manual
Original Inactive Date: Oct 17, 2025
Initiative: None
Classification
Original Set Aside:
Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
NAICS Code: 541990 - All Other Professional, Scientific, and Technical Services
Place of Performance:
Documents
Tender Notice
CustomerX-Solicitation-Attachment-1.pptx
CustomerX-Vendor-Pool-Solicitation.pdf