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MINISTRY OF FOREIGN AFFAIRS has floated a tender for Customization Services and Technical Assistance of the System Supporting the Management of it Infrastructure and Services - Itsm System. The project location is Poland and the tender is closing on 13 Feb 2024. The tender notice number is 85609-2024, while the TOT Ref Number is 96724269. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Poland
Summary : Customization Services and Technical Assistance of the System Supporting the Management of it Infrastructure and Services - Itsm System
Deadline : 13 Feb 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 96724269
Document Ref. No. : 85609-2024
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
1. The subject of the order is the provision by the Contractor of:
a.Contractor's Technical Assistance;
b.Technical Assistance of the Base Software Producer;
c.ITSM System Customization Service (option right).
2.The Contractor's Technical Assistance Services should facilitate the work of system users and ensure the development of ssystem in terms of functionality and quality.
3.Technical Support Services of the Base Software Manufacturer should provide support to the Ordering Party during the System's operation period and development of the System in terms of functionality and quality.
4.ITSM System Customization Services should provideprofessionally and timely modification and expansion of the ITSM System with new functions and modules in response to changing legal regulations and the Ordering Party's needs.
5. A description of the full ITSM system is included in Appendix No. 2 to the PPU.
A detailed description of the subject of the order is included in Appendix n.r 1 to SWZ.
Customization services and technical assistance of the system supporting the management of IT infrastructure and services - ITSM System
1. The subject of the order is the provision by the Contractor of:
a. Technical Assistance of the Contractor;
b. Technical Assistance of the Base Software Manufacturer;
c. Customization Servicesof the ITSM System (option right).
2. The Contractor's Technical Assistance Services should facilitate the work of system users and ensure the development of the system in terms of functionality and quality.
3.The Technical Support Services of the Base Software Manufacturer should provide support to the Ordering Party during the period of...
Document Type: Contract Notice
Reference Number: BPZZ.270.56.2023
Contract Type: services
Authority Type: cga
Doc Title: Customization services and technical assistance of the system supporting the management of IT infrastructure and services - ITSM System
Dispatch Date: 2024-02 -07
Publish Date: 2024-02-09
Submission Date: 2024-02-13
Documents
Procurement Documents for Poland
Access a comprehensive library of standard procurement documents specific to Poland. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Poland
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