Procurement Summary
Country : USA
Summary : Daf Sericenow Consolidation and it Asset Management Tool Development
Deadline : 16 Jul 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 103590207
Document Ref. No. : RFISoftwareManagementSvs2024
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Description
The United States Department of the Air Force (DAF) has made substantial investments in ServiceNow Software-as-a-Service (SaaS) and on-premise solutions over the past decade. However, these investments have resulted in numerous decentralized and customized ServiceNow instances, which have caused inconsistencies in cost, increased administrative overhead, and operational risks. Furthermore, asset management and tracking are managed through multiple decentralized and unstandardized methods, leading to tooling inconsistencies, manual overburden, and a lack of visibility into IT asset costs, demand, and utilization.
To address these challenges, the DAF Chief Information Officer (CIO) and IT Category Manager have prioritized ServiceNow investment strategic acquisition, instance streamlining, and enterprise IT Asset Management (ITAM) standardization. By consolidating existing instances, eliminating customization risk with standard out-of-the-box (OOTB) configurations, and implementing ITAM for hardware and software asset management, the DAF can achieve economies of scale benefits, process optimization, and the establishment of a ServiceNow enterprise landscape with the minimal number of instances required to fulfill its mission.
Active Contract Opportunity Notice ID RFISoftwareManagementSvs2024 Related Notice Department/Ind. Agency DEPT OF DEFENSE Sub-tier DEPT OF THE AIR FORCE Major Command AIR FORCE MATERIEL COMMAND Sub Command AF INSTALLATION & MISSION SUPPORT CENTER Office FA8003 771 ENTERPRISE SOURCING SQ
General Information
Contract Opportunity Type: Special Notice (Original)
All Dates/Times are: (UTC-05:00) CENTRAL STANDARD TIME, CHICAGO, USA
Original Published Date: Jul 02, 2024 02:33 pm CDT
Original Response Date: Jul 16, 2024 04:00 pm CDT
Inactive Policy: 15 days after response date
Original Inactive Date: Jul 31, 2024
Initiative: None
Classification
Original Set Aside:
Product Service Code: DG01 - IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR)
NAICS Code: 513210 - Software Publishers
Place of Performance: USA
Documents
Tender Notice
DAF-ServiceNow-Consolidation-and-IT-Asset-Management-Tool-Development_V2-RFI.docx
Sources-Sought-Services.pdf