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DEPT OF DEFENSE | DEFENSE INFORMATION SYSTEMS AGENCY (DISA) has floated a tender for Defense Commissary Agency Digital Loyalty Registration Capability. The project location is USA and the tender is closing on 06 Nov 2024. The tender notice number is HC108424R0015, while the TOT Ref Number is 108151128. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Defense Commissary Agency Digital Loyalty Registration Capability
Deadline : 06 Nov 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 108151128
Document Ref. No. : HC108424R0015
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Description
The Defense Commissary Agency (DeCA) plans to enhance its Reward Card Program by developing a Digital Loyalty Registration Capability (DLRC) that aligns with modernization efforts. The program aims to provide a 21st-century retail business solution by offering loyalty rewards and incentivizing customers to continue purchasing DeCA's products but cannot do so until the program entry / registration process is easy, seamless and not dependent on a physical Rewards Card. CLICK2GO / Freshop is an online grocery ordering system that has already been implemented to improve the customer experience.
The objective is to modernize and enhance DeCA-s Reward Card Program by developing a more user-friendly and accessible digital format. DeCA is seeking capability that enables patrons to join and utilize DeCA-s Reward card program without having a physical card in hand. Patrons should also be able to use the CLICK2GO White Label App to present a scannable barcode during checkout or use the alternative rewards lookup methods to apply the card to their transaction. This capability is needed to increase program participation. Specifically, the contractor is tasked with creating a simplified digital registration process and integrating this new DLRC registration capability with DeCA's Enterprise Business Solution (EBS) Emerald software, Fastlane SelfServ, and the CLICK2GO / Freshop platform. This integration shall require collaboration with NCR Voyix (NCR) and utilization of NCR's Application Programming Interfaces (API).
a. Patrons will have a simplified registration process to allow the ability to use their eCommerce smartphone application to present a scannable barcode or existing 10-digit alternate ID to apply the loyalty ID to their transaction at the point-of sale.b. Patrons will have the ability to use the new digital registration capability to support the existing DLRC through a mandatory 10-digit alternate ID.c. The contractor should help DeCA make th...
Active Contract Opportunity
Notice ID : HC108424R0015
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE INFORMATION SYSTEMS AGENCY (DISA)
Office: IT CONTRACTING DIVISION - PL84
General Information
Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
Original Published Date: Oct 03, 2024 02:22 pm CDT
Original Date Offers Due: Nov 06, 2024 02:00 pm CST
Inactive Policy: 15 days after date offers due
Original Inactive Date: Nov 21, 2024
Initiative: None
Classification
Original Set Aside:
Product Service Code: DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
NAICS Code: 541519 - Other Computer Related Services
Place of Performance: Fort Gregg Adams, VA USA
Documents
Attachment-1-Example-PWS-4c.docx
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