Development and Update of Licenses and Provision of Technical Support and Maintenance... Tender

Procurement Summary

Country : Kuwait

Summary : Development and Update of Licenses and Provision of Technical Support and Maintenance Service for Cybersecurity Systems Programs

Deadline : 11 Jun 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 100869190

Document Ref. No. : ICT-05/2023

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Tenders are invited for Development and Update of Licenses and Provision of Technical Support and Maintenance Service for Cybersecurity Systems Programs

Bid Bond: KD 15000

Documents Price : 500

Procurement & Contracts Group, Headquarters of Kuwait Oil Tankers Company, Administrative Shuwaikh, Jamal Abdulnasir Street, 5th Floor
during official working hours.
KPC & Subsidiaries K-Tendering Portal:(ktendering.com.kw)
National Bank of Kuwait - Main Branch - Kuwait
Account number: 1000307805
IBAN: KW49NBOK0000000000001000307805
Soft: NBOKKWKW
A pre-tendering meeting will be held on Monday, 20/05/2024.
For enquiries, KPC & Subsidiaries K-Tendering
Portal(ktendering.com.kw), contact CPQ Helpdesk through the data
shown below:
Telephone: (+965) 23872333
Email: cpqhelpdesk@kockw.com

Requirements
1. The bidder must be pre-qualified in Central Prequalification Information Technology
lists.
2. The bidder must be a local company in Kuwait.
3. The bidder must have at least 5-years' experience in cybersecurity.
4. Bidder must have track record in implementing operating, and Maintaining Hardware
and Software Cybersecurity Infrastructure Solutions similar to the following tender
scope and contract value:
Project References for Cyber Security implementation projects within Oil Sector in
Kuwait
Project References for Managing & maintaining EDR Solutions for the proposed
vendor.
Project References for Managing & maintaining SIEM Solutions.
Project References for Managing & maintaining NDR Solutions.
Project References for Managing & maintaining PAM Solutions.
Project References for Managing & maintaining Vulnerability Management
Solutions.
Project References for Managing & maintaining PKI Solutions.
Project References for Managing & maintaining Security Awareness Solutions.
Project References for Incident Response Services.
Project References for Red Teaming Service and Solutions.
Bidder must provide the information for each project Reference including Customer
Name, Project date, Contact Details, short description of the services provided, copy
of official contract.
48
5. The Bidder should have at least 1 certified engineer having the following
certifications: Certified Technical Engineer for the Proposed EDR
Certified Technical Engineer for the Proposed Vulnerability Assessment
Certified Technical Engineer for the Proposed PAM
Certified Technical Engineer for the Proposed SIEM
Certified Technical Engineer for the Proposed NDR
Staff must be under Bidder-s residency, Bidder must provide CVs, Civil IDs and
Certificates.
6. The Bidder must have a valid Partnership level and Competencies "Highest Level•,
Specializations for all proposed solutions, equipment and licenses.
Authorization Letter and Support letter need to be submitted and signed by vendor
proposed solution. A documentary proof for this is required and should be
presented as part of the bidder's proposal.
7. The bidder must submit along with his submission complete details on the support
services including Support Coverage, Escalation Procedures and SLA.
The bidder must be capable of providing Back-to-Back vendor support services for
all Solution components for 3 Years, evidence should be provided

Documents

 Tender Notice