Digital Customer Panel Tender, United Kingdom - 99613777

Procurement Summary

Country : United Kingdom

Summary : Digital Customer Panel

Deadline : 31 May 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 99613777

Document Ref. No. : TfL - Digital Customer Panel

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Name :Login to see tender_details

Address : Login to see tender_details

Email : Login to see tender_details

Login to see details

Tender Details

Title : Digital Customer Panel

Location Of Contract : London

Industry : Customer survey services - 79342310 Customer satisfaction survey - 79342311

Description : TfL has an established Digital team to scope and deliver user facing digital solutions to TfL customers. They manage and deliver products such as TfL Go, TfL.gov.uk and digital displays on the TfL network. The Digital team also works with other TfL stakeholders to deliver and set standards for digital products including Oyster and Contactless, the Pay to drive in London app and cycling in London amongst others.TfL is looking to engage a Supplier to deliver a Customer Digital Panel that will feedback on the above digital products. A key aim for the panel is to allow the TfL Digital team to be more nimble in the running of customer research, spinning up leaner customer research studies for quicker insights. TfL are looking for potential Suppliers to engage in pre-market research before we proceed to the procurement stage.If you are interested in completing a Market Sounding Questionnaire, please download the documents, complete and submit to v_vikramgudra@tfl.gov.uk by 31st May 2024.

Published Date : 3 April 2024

Closing Date : 31 May 2024

Documents

 Tender Notice