Procurement Summary
Country : United Kingdom
Summary : Employee Assistance Programme
Deadline : 19 Sep 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 106210472
Document Ref. No. : 20240822150732-97209
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The University of Kent highly values the wellbeing and health of its staff. It chooses to provide an Employee Assistance Programme (EAP) as a major way to show commitment. The EAP is an externally positioned resource, which helps employees with problems that originate both in and outside of the workplace.
The University envisages an uptake of approximately 4, 000 employees; however, annual usage of the service fluctuates between 9-10%.
The University makes no guarantee to spend level.
The EAP will provide the following for the cohort of 4, 000 employees.
• Free, confidential, 24/7 365 days per year access to its frontline services and ad hoc counselling support
• Structural face to face/telephone/online counselling as assessed and required; this will be a minimum of at least 6 sessions per individual per year. This counselling will be provided in line with service level agreements as specified in the Technical Questionnaire
• Work-Life Information support services in the following areas:
• Life Management & Practical Issues Support, e.g. consumer, financial, debt, family support concerns and advice
• Legal Support
• General Information Services
• Online/Portal/website/app information services
• Individuals can self-refer directly and the service will take indirect referrals from managers, Human Resources and Occupational Health
• Management Support Helpline
• Freephone access from UK landlines and, preferably, mobiles, wi...
Location Of Contract : South East
Industry : Health and social work services - 85000000 Health services - 85100000 Miscellaneous health services - 85140000 Company health services - 85147000 Guidance and counselling services - 85312300
Value Of Contract : £0
Published Date : 22 August 2024
Closing Date : 19 September 2024
Documents
Tender Notice