Procurement Summary
Country : USA
Summary : ERISA Filing Acceptance System II (EFAST2) Operations and Maintenance
Deadline : 11 Oct 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 107475952
Document Ref. No. : 1605TA-24-N-00008
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Description
The U.S. Department of Labor (DOL) is issuing this Request for Information (RFI) in order to obtain industry input on a requirement for the procurement of (1) collection, processing, and dissemination of Government data, (2) support of stakeholders (filers, third-party software, and Government), and (3) management services to support the Office of the Chief Information Officer (OCIO), Business Applications Services (BAS).
Annual Rollover Baseline Changes to operate the system for each processing year and to “rollover” in preparation for succeeding processing year• Advanced Search Features on filings• System Maintenance activities such as system patching, system updates, etc.• Contact Center Operations to respond to calls, emails and web inquiries. Includes Chatbot support and user satisfaction analysis• Program ISO and Support to maintain designated level of system security compliance• Program Management to maintain a stable management presence for all contractor work activities• Quality Assurance to establish and maintain a software quality program through all phases of the system development life cycle• Quality Control to provide an independent quality control unit to measure and report on all performance standards defined in the contract• Software and License Agreements necessary to support the EFAST2 solution• Travel, as needed, to support training and Third-Party Developer Conference activities• Internet Filing Acceptance Service (IFAS) to operate and maintain a high-performance, high-availability, and fully automated service for use by Third Party software• Performance Monitoring of all system components• Web Content Management to support a workflow for approved content changes• Change Management using DevSecOps methodologies• Third Party Developer Conference to plan and communicate EFAST2 changes• Non-recurring Rollover Changes to support legislative changes
Active Contract Opportunity
Notice ID : 1605TA-24-N-00008
Related Notice
Department/Ind. Agency : LABOR, DEPARTMENT OF
Sub-tier : OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION AND MANAGEMENT
Office: DOL - ITAS DIVISION A PROCUREMENT
General Information
Contract Opportunity Type: Sources Sought (Original)
Original Published Date: Sep 19, 2024 10:36 am EDT
Original Response Date: Oct 11, 2024 03:00 am EDT
Inactive Policy: 15 days after response date
Original Inactive Date: Oct 26, 2024
Initiative: None
Classification
Original Set Aside:
Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
NAICS Code: 541512 - Computer Systems Design Services
Place of Performance: Washington, DC 20001 USA
Documents
Tender Notice