ERISA Filing Acceptance System II (EFAST2) Operations and Maintenance Tender, USA - 107475952

LABOR, DEPARTMENT OF | OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION AND MANAGEMENT has floated a tender for ERISA Filing Acceptance System II (EFAST2) Operations and Maintenance. The project location is USA and the tender is closing on 11 Oct 2024. The tender notice number is 1605TA-24-N-00008, while the TOT Ref Number is 107475952. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : USA

Summary : ERISA Filing Acceptance System II (EFAST2) Operations and Maintenance

Deadline : 11 Oct 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 107475952

Document Ref. No. : 1605TA-24-N-00008

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Description

The U.S. Department of Labor (DOL) is issuing this Request for Information (RFI) in order to obtain industry input on a requirement for the procurement of (1) collection, processing, and dissemination of Government data, (2) support of stakeholders (filers, third-party software, and Government), and (3) management services to support the Office of the Chief Information Officer (OCIO), Business Applications Services (BAS).

Annual Rollover Baseline Changes to operate the system for each processing year and to “rollover” in preparation for succeeding processing year• Advanced Search Features on filings• System Maintenance activities such as system patching, system updates, etc.• Contact Center Operations to respond to calls, emails and web inquiries. Includes Chatbot support and user satisfaction analysis• Program ISO and Support to maintain designated level of system security compliance• Program Management to maintain a stable management presence for all contractor work activities• Quality Assurance to establish and maintain a software quality program through all phases of the system development life cycle• Quality Control to provide an independent quality control unit to measure and report on all performance standards defined in the contract• Software and License Agreements necessary to support the EFAST2 solution• Travel, as needed, to support training and Third-Party Developer Conference activities• Internet Filing Acceptance Service (IFAS) to operate and maintain a high-performance, high-availability, and fully automated service for use by Third Party software• Performance Monitoring of all system components• Web Content Management to support a workflow for approved content changes• Change Management using DevSecOps methodologies• Third Party Developer Conference to plan and communicate EFAST2 changes• Non-recurring Rollover Changes to support legislative changes
Active Contract Opportunity
Notice ID : 1605TA-24-N-00008
Related Notice
Department/Ind. Agency : LABOR, DEPARTMENT OF
Sub-tier : OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION AND MANAGEMENT
Office: DOL - ITAS DIVISION A PROCUREMENT
General Information
Contract Opportunity Type: Sources Sought (Original)
Original Published Date: Sep 19, 2024 10:36 am EDT
Original Response Date: Oct 11, 2024 03:00 am EDT
Inactive Policy: 15 days after response date
Original Inactive Date: Oct 26, 2024
Initiative: None

Classification
Original Set Aside:
Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
NAICS Code: 541512 - Computer Systems Design Services

Place of Performance: Washington, DC 20001 USA

Documents

 Tender Notice


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