ExPERIENCE DESIGN AND RELATED SERVICES - VOR REFRESH Tender, Canada - 111370670

Procurement Summary

Country : Canada

Summary : ExPERIENCE DESIGN AND RELATED SERVICES - VOR REFRESH

Deadline : 24 Jan 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 111370670

Document Ref. No. : tender_19214

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Detailed_Description : Supply Ontario is inviting bidders to submit bids to become vendors of record for the provision of Experience Design and Related Services. The VOR arrangement established from this RFB is the first REFRESH of the Experience Design and Related Services VOR arrangement (Tender_18702), which was published in 2023.This RFB, and any subsequent RFBs, will be posted on the Ontario Tenders Portal.

Scope of Work : The services in the RFB are based on the seven (7) categories listed below. Bidders are invited to submit bids to bid on any or all of the Categor(ies).Category 1: Discovery PhaseThe Discovery Phase helps define a service-s potential users and how their needs can be met. The goal is to learn about the people that will be using the service.Category 2: Alpha PhaseIn Alpha Phase, the goal is to determine how best to meet the user needs that were identified in discovery by creating mock-ups and testing multiple hypotheses.Category 3: Research Participant RecruitmentGovernment teams sometimes need external help to access research participants. While the Ontario government may have the expertise to plan, execute and analyze research, vendors may be required to assist with sourcing and scheduling user research participants.Category 4: Beta PhaseBeta is when the service finally comes to life. The goal of beta is to build a real service that works well for a larger group of people. The prototypes that were developed and tested during alpha are used to build a minimum viable product in a live, user-facing environment.Category 5: Live PhaseLive begins when the service has reached a point of maturity and all of the main features in the backlog have been built. While most people understand the purpose of live, it-s not always given the attention and resources it deserves.Category 6: Related Professional ServicesDeveloping excellent digital services requires a variety of skills and abilities. The roles and number of people required will change depending on the needs of the project and the service design phase. This RFB includes six (6) service design rolesCategory 7: Document Remediation for AccessibilityVendors who bid for this category must be able to demonstrate their ability to remediate documents created in PDF format and the MS Office suite(e.g. Microsoft Word, Excel, PowerPoint for accessibility
Project Type : ServicesProject Categories80101500-Business and corporate management consultation services80111600-Temporary personnel services80141500-Market research80161500-Management support services80171500-Situation and stakeholder analysis and communications planning services80171900-Stakeholder management and relations services80172000-Professional communication services82111500-Technical writing82141600-Graphic display services90111900-Specialized accommodation services
Project Type ServicesProject Categories80101500-Business and corporate management consultation services80111600-Temporary personnel services80141500-Market research80161500-Management support services80171500-Situation and stakeholder analysis and communications planning services80171900-Stakeholder management and relations services80172000-Professional communication services82111500-Technical writing82141600-Graphic display services90111900-Specialized accommodation services

Documents

 Tender Notice