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KV SIS BW SECURITY GMBH has floated a tender for Implementation of Workforce Management Software for Kv Sis Bw Sichersicherungs-Gmbh. The project location is Germany and the tender is closing on 15 Apr 2024. The tender notice number is 160677-2024, while the TOT Ref Number is 98978123. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Germany
Summary : Implementation of Workforce Management Software for Kv Sis Bw Sichersicherungs-Gmbh
Deadline : 15 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 98978123
Document Ref. No. : 160677-2024
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
KV SiS BW Sichersicherungs-GmbH operates its appointment service point on behalf of the KVBW, which can be reached around the clock on the nationwide telephone number 116 117 and, as a service point for outpatient care, standardizes callers with acute health complaints on the basis of a standarden, initial medical assessment procedure at the right time to the right level of care for them (doctor's office, medical on-call service, emergency room or rescue service). In addition, patients can receive help in arranging doctor and psychotherapists via 116 117therapist appointments and information on other healthcare services.
Call-takers' deployment planning is currently carried out by an experienced workforce manager using an Excel application, which, however, increasingly limits the planner, especially with regard to the necessary precise staffingung individual time windows brings. This means that existing employees are not always deployed in the way that would be necessary to achieve optimal accessibility.
In order to permanently ensure the necessary accessibility and the associated service level goalsThe implementation of a WFM software is hereby advertised.
Implementation of a workforce management software for the KV SiS BW Sichersicherungs-GmbH
The KV SiS BW Sichersicherungs-GmbH operates its appointment service point on behalf of the KVBW, which is available at the nationwide telephone number...
Document Type: Contract Notice
Reference Number: KV_SiS_2024_01
Contract Type: supplies
Authority Type: pub-undert-la
Doc Title: Implementation of a workforce management software for KV SiS BW Sichersicherungs-GmbH
Dispatch Date: 2024-03- 14
Publish Date: 2024-03-18
Submission Date: 2024-04-15
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