DEPARTMENT FOR WORK AND PENSIONS has floated a tender for Inbound Mail and Document Management. The project location is United Kingdom and the tender is closing on 17 Nov 2023. The tender notice number is project_25690, while the TOT Ref Number is 88704675. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : United Kingdom

Summary : Inbound Mail and Document Management

Deadline : 17 Nov 2023

Other Information

Notice Type : Tender

TOT Ref.No.: 88704675

Document Ref. No. : project_25690

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Project Description : The Department for Work and Pensions (DWP) is listing this opportunity, for services relating to Inbound Mail and Document Management (IMDM).

This opportunity, an Open Procedure via Find a Tender Service, will look to brigade all of the services related to an end-to-end document management process. The resulting contract, with an initial term of 6 years and an extension option of up to 24 months, for IMDM, will encompass the following Service components:

Envelope level sortation, which requires the successful Supplier to undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1, 100 'non-geographic' postcodes which can be used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules.

A Digital Mailroom, which requires the successful Supplier to undertake post

opening, document sortation, scanning, indexing and digital ingestion of all DWP's

inbound written and electronic communications from citizens. The solution proposed by the successful Supplier must include provision of any licences required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable.

Records Management, which requires the successful Supplier to manage all DWP hard-copy document storage fr...
Procurement Route : FTS Open Procedure
Listing Deadline : 17/11/2023 16:00

Documents

 Tender Notice


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