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DEPARTMENT FOR WORK AND PENSIONS has floated a tender for Inbound Mail and Document Management. The project location is United Kingdom and the tender is closing on 12 Nov 2023. The tender notice number is tender_355371/1254117, while the TOT Ref Number is 89124285. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : United Kingdom
Summary : Inbound Mail and Document Management
Deadline : 12 Nov 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 89124285
Document Ref. No. : tender_355371/1254117
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : GBP 64000000
Purchaser's Detail
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Login to see detailsTender Details
Title : Inbound Mail and Document Management
Location Of Contract : West Midlands
Industry : Document management system - 48311100 Storage and retrieval services - 63121000 Document management services - 72512000 Archiving services - 79995100 Scanning services - 79999100
Value Of Contract : £64, 000, 000
Description : This procurement, an Open Procedure via Find a Tender Service, will look to brigade all of the services related to an end-to-end document management process. The resulting Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, will encompass the following service components:Envelope level sortation requires the successful Supplier to undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1, 100 'non-geographic' postcodes which can be used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules.The Digital Mailroom component requires the successful Supplier to undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution ...
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