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INTELLECTUAL PROPERTY OF THE PHILIPPINES - TAGUIG CITY has floated a tender for Information and Technology - Procurement of Cloud-Base Help Desk Subscription. The project location is Philippines and the tender is closing on 17 Oct 2024. The tender notice number is NP-INT-2410-139, while the TOT Ref Number is 108437200. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Philippines
Summary : Information and Technology - Procurement of Cloud-Base Help Desk Subscription
Deadline : 17 Oct 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 108437200
Document Ref. No. : NP-INT-2410-139
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : PHP 930000.00
Purchaser's Detail
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Login to see detailsTender Details
Tender are invited for INFORMATION AND TECHNOLOGY - PROCUREMENT OF CLOUD-BASE HELP DESK SUBSCRIPTION
Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)
Classification : Goods
Category : Information Technology
Contract Duration : 1 Year/s
Budget for the Contract : PHP 930, 000.00
Area of Delivery : Metro Manila
Description : SUPPLY AND DELIVERY OF HELPDESK SOFTWARE LICENSES
1. Background
As part of improving IT service management, the Management Information Service (MIS) uses a helpdesk software where users can submit requests and avail themselves of the services of MIS. It has the added benefit of monitoring performance through service level agreements (SLA).
2. Approved Budget for the Contract
The approved budget for the contract (ABC) is Nine Hundred Thirty Thousand Pesos (PHP 930, 000.00) only inclusive of all government taxes and applicable
fees and charges.
3. Mode of Procurement
This procurement shall be undertaken through Small Value Procurement pursuant to Republic Act 9184 and its 2016 Revised Implementing Rules and
Regulations (lRR).
4. Deliverables
Item Unit Qty Duration
1 Helpdesk software lic 20 12 months
license
2 Warranty and support lot 1 throughout
the duration
of the
subscription
5. Required Features and Functionalities (Technical Specifications)
See Annex A for detailed requirements.
6. Required Bidder Qualifications
6.1....
Documents
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