CANADIAN RADIO-TELEVISION AND TELECOMMUNICATIONS COMMISSION has floated a tender for It Service Management / Case Management. The project location is Canada and the tender is closing on 28 Feb 2025. The tender notice number is CRTC-25-0192, while the TOT Ref Number is 114626819. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Canada

Summary : It Service Management / Case Management

Deadline : 28 Feb 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 114626819

Document Ref. No. : CRTC-25-0192

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The Canadian Radio-television and Telecommunications Commission (CRTC) requires an advanced IT Service Management (ITSM) and Case Management (CM) platform to support operations across its diverse directorates. This platform must be efficient, scalable, and aligned with CRTC-s strategic goals. The project involves the enterprise-wide implementation, customization, and integration of an ITSM/CM solution to manage service delivery, case management, operational automation, and workflow processes across all CRTC directorates.
Solicitation Type : ACAN - Advance Contract Award Notice (Formal)
Reference Number : cb-905-95746784
Location : Canada
Dates Publication : 2025/02/10 12:00:00 AM EST
Closing Date : 2025/02/28 03:00:00 PM EST
Contact Information : Martin Stein
: 819962-1384
: approvisionnements-procurements@crtc.gc.ca
Description : The Canadian Radio-television and Telecommunications Commission (CRTC) requires an advanced IT Service Management (ITSM) and Case Management (CM) platform to support operations across its diverse directorates. This platform must be efficient, scalable, and aligned with CRTC’s strategic goals. The project involves the enterprise-wide implementation, customization, and integration of an ITSM/CM solution to manage service delivery, case management, operational automation, and workflow processes across all CRTC directorates.

Documents

 Tender Notice


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