Procurement Summary
Country : Canada
Summary : It Service Management / Case Management
Deadline : 28 Feb 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 114626819
Document Ref. No. : CRTC-25-0192
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The Canadian Radio-television and Telecommunications Commission (CRTC) requires an advanced IT Service Management (ITSM) and Case Management (CM) platform to support operations across its diverse directorates. This platform must be efficient, scalable, and aligned with CRTC-s strategic goals. The project involves the enterprise-wide implementation, customization, and integration of an ITSM/CM solution to manage service delivery, case management, operational automation, and workflow processes across all CRTC directorates.
Solicitation Type : ACAN - Advance Contract Award Notice (Formal)
Reference Number : cb-905-95746784
Location : Canada
Dates Publication : 2025/02/10 12:00:00 AM EST
Closing Date : 2025/02/28 03:00:00 PM EST
Contact Information : Martin Stein
: 819962-1384
: approvisionnements-procurements@crtc.gc.ca
Description : The Canadian Radio-television and Telecommunications Commission (CRTC) requires an advanced IT Service Management (ITSM) and Case Management (CM) platform to support operations across its diverse directorates. This platform must be efficient, scalable, and aligned with CRTC’s strategic goals. The project involves the enterprise-wide implementation, customization, and integration of an ITSM/CM solution to manage service delivery, case management, operational automation, and workflow processes across all CRTC directorates.
Documents
Tender Notice