Procurement Summary
Country : Belgium
Summary : Management of Calls for the Remote Assistance Service of Three Parking Lots in the City Center of La Louviere
Deadline : 23 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 116724267
Document Ref. No. : 191973-2025
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The Autonomous Communal Regie (RCA-Devllop) would like to join the services of a specialized service provider for the implementation and management of a Helpdesk service dedicated to three parking lots in work. This service aims to offer quality technical assistance and customer support to usersParking lots, by monitoring incidents, rapid resolution of problems and effective requests for requests. The service provider should guarantee optimal availability and responsiveness adapted to the specific needs of these infrastructure.
The mission concerns 3 car parks inWork for a total of 319 parking spaces divided as follows:
-Parking Magretout-105 spaces (Sis Place Maugretout, 7100 La Louviere)
-Parking Nicaise-73 places (Sis rue Charles Nicaise, 7100 La Louviere)
-Parking des Fours-Bouteille-134 places (Sis boulevard des Rights of rightsMan 11)
Call management of the remote assistance service of three parking lots in work in downtown La Louviere
La Regie Communale Autonome (RCA-Devllop) would like to join the services of a specialized service provider for the implementation and management of a dedicated helpdesk serviceto three parking lots in work. This service aims to offer quality technical assistance and customer support to parking users, ensuring incident monitoring, rapid problem solving and effective requests. The selected service provider will have to guarantee aavailable ...
Type document: Contract Notice
Reference Number: PPP18P-172/5008/JG/SB/GC/AL/2025HELPDESK
Type contract: Services
Authority Type: Body-Pl
DOC Title: Management of calls for the Distance Assistance Service of three car parks in work in the city center
Dispatch Date: 2025-03-21
PublishDate: 2025-03-25
Submission Date: 2025-04-23
Documents
Tender Notice