Procurement Summary
Country : Slovenia
Summary : Management of it Services
Deadline : 17 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 98846998
Document Ref. No. : 159270-2024
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The purpose of this public procurement is to:
•provide the client UKC Ljubljana (hereinafter: the client) with high-quality and efficient operation of the client's information system in the segments and contents defined below in these professional requirements, in a way that will provide end users with vihigh availability, security and support when using the information system;
•provide an appropriate centralized user support center that will operate based on best practice standards - the basis for quality service management is ITIL (IT Infrastructure Library) at least V3;
•providei documented tracking of the implementation of IT services and reporting, using appropriate software that is certified for compliance with ITIL recommendations at least V3 (PinkVerify™ 2011 Toolset);
Management of IT services at UKC Ljubljana
The purpose of this public procurement is: provide the client UKC Ljubljana (in nhereinafter: the client) high-quality and efficient operation of the client's information system in the segments and contents defined below in these professional requirements, in a way that will provide end users with high availability, security and support when using the information systemema;
•provide an adequate centralized user support center that will operate based on best practice standards - the basis for quality service management is ITIL (IT Infrastructure Library) at least V3;
•provide documented tracking of IT service implementation and reporting, using us...
Document Type: Contract Notice
Reference Number: 845080118-103-23
Contract Type: services
Authority Type: body-pl
Doc Title: Upravljanje IT storitev
Dispatch Date: 2024-03-14
Publish Date: 2024-03-15
Submission Date: 2024-04-17
Documents
Tender Notice