Management of a Marketplace Tender, Lebanon - 102142590

Procurement Summary

Country : Lebanon

Summary : Management of a Marketplace

Deadline : 14 Jun 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 102142590

Document Ref. No. :

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Name :Login to see tender_details

Address : Login to see tender_details

Email : Login to see tender_details

Login to see details

Tender Details

Tenders are invited for Management of a Marketplace.

Closing Date: Friday, 14. Jun 2024

Intervention Sector(s): Agriculture, Development, Training & Capacity Building

The Project

Tarik Akhdar project focuses on supporting the agricultural and agri-food sector in transitioning towards ecological and social sustainability.

As part of this initiative, we aim to develop a marketplace in Ein Zebdeh under the Tarik Akhdar project to promote local, and sustainable products. The marketplace will feature products made by people in Ein Zebdeh region (with surrounding municipalities), including fresh vegetables and fruits, handcrafts, artisanal products, cosmetics, agroecology products such as compost, seeds, and seedlings, as well as clothing, footwear, and Home & Kitchen Essentials. It is mandatory that all products featured on the marketplace need to be made in Lebanon, supporting local businesses and contributing to the economic development of the Ein Zebdeh region.

This TOR aims to recruit a cluster of people including a Marketplace Manager, Operations & Logistics Officer, and Quality Control & Accounting Officer, in order to support the marketplace-s operations and ensure its efficient functioning, expansion, and sustainability.

Scope of work

Marketplace Manager
The marketplace manager will be in charge of:

Managing and maintaining the coordination of the marketplace-s needs
Managing and organizing the marketplace; this includes:
Organizing and supervising the weekly farmer-s market
Organizing and supervising all events during the market
Developing activation events at the marketplace, the objective is to create as many events as possible during the year to increase traffic and linkage:
Implementing regular marketplace events (Mouneh day, flower festival, etc.)
Developing new events and activities with new partners
Maintaining a calendar of events all year long
Coordinating with the various municipalities
Handling the relationships with artisans, farmers, producers & others, and following up with their complaints and suggestions.
Preparing the weekly marketplace report
Dealing with the marketplace partners and official bodies (such as Ein Zebdeh municipality, other municipalities for regional events, events partners, etc.)
Manage the team of the cluster and play the role of the focal points with the municipalities
Organizing meetings when needed and following up on actions and implementation.
The manager will also be responsible for the sales and marketing of the marketplace by:




Directing and coordinating activities involving sales of fruits, vegetables, Mouneh, crafts, and all the other products.
Reviewing operational records and reports and determining profitability.
Conducting Business Development via outreaching relevant local producers.
Ensuring that stores and shelves, are stocked with the right types and quantities of products.
Conducting the proper business development practices to acquire new producers into Ein Zebdeh marketplace-s portfolio.
Handling, overseeing, and ensuring a successful implementation of marketing campaigns.
Creating the right CRM strategy including receiving customer feedback and developing scripts for the helpline.
Evaluating and tracking the effectiveness of marketing initiatives while reporting findings.
Continuously monitoring the market, upcoming trends, and competitive moves.


Quality Control & Accounting Officer
The Quality Control & Accounting Officer will be in charge of the following:

Handling QA Protocol and assisting in the induction process.
Flagging malfunctions and following up on improvements.
Ensuring that products meet the standards set by both the QA Protocol and regulatory authorities.
Developing and reviewing existing safety and quality policies.
Inspecting the marketplace for compliance and identifying any areas of concern.
Investigating customer complaints and taking constructive actions with producers.
Preparing reports on products- quality and suggesting modules to improve.
Setting Standard Operating Procedures for receiving and storage.
Ensuring to apply hap-hazard regulations and norms set by the Lebanese government and/or international bodies (HACCP, SQFI…)


In terms of accounting, this officer will be responsible for:

Managing accounting activities for the marketplace, including accounts payable, accounts receivable, and general ledger entries.
Performing reconciliations of marketplace transactions and ensure accuracy in financial records.
Generating financial reports and analysis to track marketplace performance and identify trends.
Collaborating with internal teams to optimize financial processes and systems for the marketplace.
Supporting audits and reviews related to marketplace financial activities.


Operations and Logistics Officer
The Operations and Logistics Officer will be responsible for

Overseeing the good handling of the premises at the marketplace.
Following up on the needs of the premises.
Coordinate and oversee all operational activities related to the marketplace.
Monitor and optimize supply chain processes to ensure timely delivery of products to the marketplace so that stands are well filled while insuring stand management as per the guidelines.
Collaborate with marketplace participants within the stands to streamline operations and improve delivery performance.
Coordinate inbound and outbound logistics operations, including transportation, and entry to the marketplace, to ensure efficient movement of goods.
Manage relationships with transportation companies to negotiate rates, track shipments, and resolve delivery issues within the area of Ein Zebdeh.
Develop and implement strategies for optimizing shipping routes, reducing shipping costs, and improving delivery times.


Qualifications and experience
Marketplace Manager
Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
Minimum of 10 years of experience in marketplace management.
Strong analytical and problem-solving skills.
Proven track record of successfully managing and expanding marketplaces.
Quality Control & Accounting Officer
Bachelor's degree in Food Science, Nutrition, or a related field preferred.
Demonstrated experience in food quality control and assurance.
Minimum of 3 years of experience in quality control and accounting
Proficiency in food safety regulations and best practices, encompassing HACCP principles.
Knowledge in accounting principles and work
Proficiency in accounting software


Operations and Logistics Officer
Bachelor's degree in Supply Chain Management, Logistics, or a related field.
Minimum of 3 years of experience in logistics and operations management.
Proficiency in logistics software and tools.


How to apply
Technical proposal as 1 group of clusters including:
Detailed project implementation plan including ideas and new concepts, activity frequency, events, and potential strategies to support the marketplace operations.
Strategies for ensuring the effectiveness, and sustainability of the marketplace.
Applicants are requested to send their:

Curriculum vitae (CV) of proposed candidates for each position that are part of the cluster.
to: procurement@fairtradelebanon.org

The detailed workplan will be developed and agreed upon in coordination with the FTL team.

For any question, please send your questions by maximum 10 June 2024 to the email of procurement@fairtradelebanon.org

The date of submittal is on the 14th of June 2024. The proposal should be sent to the following email: procurement@fairtradelebanon.org

Only selected candidates will be contacted.

Documents

 Tender Notice