Procurement Summary
Country : United Kingdom
Summary : Market Engagement Notice - Hmpps Prisoner Family Helpline.
Deadline : 03 Mar 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 114986826
Document Ref. No. : tender_479441/1453234
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The Ministry of Justice (MoJ) will be holding a virtual market engagement event via Microsoft Teams on the 6th March 2025 at 2pm for the HMPPS Prisoner Family Helpline contract.
HMPPS Prisoner's Family Helpline provides advice information on all aspects of the Criminal Justice System from what happens on arrest, visiting a prison, to preparing for release. In addition to practical support, the helpline is there to offer emotional support to help support family's emotional resilience and often advocate on behalf of the prisoner's families and significant others. Chatt bott can be used to support individuals with low level queries.
HMPPS recognises the significant role that families can play in supporting an offender and wish to improve these outcomes by supporting families and significant others where possible. The helpline is one of these ways.
The Prisoner's Family Helpline should provide, but not be limited to:
- Practical information and guidance on all aspects of the Criminal Justice System, including arrest, detention and trial at court;
- How to organise and cope with a prison visit;
- Information on how a prison works;
- Information on benefits and financial help, etc.;
- Emotional support to help support family's emotional resilience;
- How to cope with stress;
- How to cope with disruption to life;
- Help with parenting and relationship issues;
- How to cope with imprisonment;
- Good quality information to interested parties, ...
Location Of Contract : Any region
Industry : Prison services - 75231230
Published Date : 18 February 2025
Closing Date : 3 March 2025
Documents
Tender Notice