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GOVERNMENT OF ONTARIO has floated a tender for MOH Unified CAD (Central Ambulance Communication). The project location is Canada and the tender is closing on 14 Jun 2024. The tender notice number is MOH Unified CAD (Central Ambulance Communication), while the TOT Ref Number is 100305029. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : MOH Unified CAD (Central Ambulance Communication)
Deadline : 14 Jun 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 100305029
Document Ref. No. : MOH Unified CAD (Central Ambulance Communication)
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Detailed_Description : Ensure that Central Ambulance Communication Centres (CACCs) have access to the best Computer Aided Dispatch (CAD) technology available in the marketplace, focusing on improving 9-1-1 call taker and dispatcher user experiences, while establishing a new ‘Unified- CAD pricing and service model - one that assures Ministry of Health (MOH) can continue to support CACC standards provincially and meet CACC operational needs regionally. This, in turn, means the following occurs:•Ensure 911 operations is sustained•Improve CACC workflow and time on task•Maintain standardized system-to-system CAD integrations•Create a sustainable CAD infrastructure / support footprint•More efficient CAD Software upgrades and a reduction in the time to release new CAD features and functions
Scope of Work : 1. Creation and issuance of a unified CAD Request for Bid (RFB)2. Selection of a CAD vendor3. Creation of a contract (in 3rd quarter 24/25)4. Installation of the unified CAD solution, including fulsome testing, then linking the solution to the CAD workstations in all 21 CACCs/ACCs; this effort would include:a. Comprehensive implementation plansb. Training (user, technical and administrative)c. Documentationd. Extensive warranty and support processes5. Adoption of standardization for CAD usage across all CACCs6. Integration with the existing downstream systems that support the 911 business operation processes and services8. Build of required training environments to support the unified CAD deployment9. Migration of key data from the legacy CAD instances to the Unified CAD solution10. Ensure data retention process and procedures are followed and implemented11. Decommissioning of the legacy CAD solution
Project Type : GoodsProject Categories43221500-Call management systems or accessories43231500-Business function specific software43232600-Industry specific software81112200-Software maintenance and support81162000-Cloud-based software as a service
Project Type GoodsProject Categories43221500-Call management systems or accessories43231500-Business function specific software43232600-Industry specific software81112200-Software maintenance and support81162000-Cloud-based software as a service
Documents
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