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CITY OF CHARLOTTETOWN has floated a tender for Municipal Services Billing, Receivables and Payment System. The project location is Canada and the tender is closing on 08 Jun 2021. The tender notice number is 00002634015, while the TOT Ref Number is 53488338. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : Municipal Services Billing, Receivables and Payment System
Deadline : 08 Jun 2021
Other Information
Notice Type : Tender
TOT Ref.No.: 53488338
Document Ref. No. : 00002634015
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
MUNICIPAL SERVICES BILLING, RECEIVABLES AND PAYMENT SYSTEM
Solicitation Type : RFP - Request for Proposal (Formal)
Solicitation Number : FILE#2021-129
Location : Prince Edward Island
Purchase Type : Not Stated
Description : The City of Charlottetown is issuing this Request for Proposals (RFP) to identify a new customer information system (“CIS”) to replace a legacy system which provides billings and receivables management for municipal and utility services. The CIS should encompass a comprehensive utility billing for water and sewer as well as all other municipal services with the goal of implementing a fully supported hosted cloud-based revenue, billing, payment and receivables solution configured to the City-s needs. The goal of this RFP is to secure a proven solution that can implemented with minimal customizations and achieve a go-live date no later than December 31, 2021. The work, described in more detailed herein, is to include all work necessary, including project management, business process review and redesign, implementation of common client/customer account numbering system, integration with current utility meter reading capacity (ITRON MVRS) with ability to adapt to changing technology, integration with City and Utility banking systems, full seamless integration with Microsoft GP Dynamics, and integration with current customer web portal (SpryEngage). The intent of the RFP is to award the work to a qualified proponent with relevant exper...
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