Procurement Summary
Country : Canada
Summary : Notice of Proposed Procurement (Npp) for Temporary Help Services (Ths)
Deadline : 15 Mar 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 98330403
Document Ref. No. : 24-259545
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The Service Delivery and Support division (SIS) provides IM/IT support to approximately 4500 clients within the National Capital Region. The Department of Foreign Affairs, Trade and Development has many sites around the NCR, and many clients teleworking remotely from Ottawa, and around the globe. SIS assists clients with remote access to the network, software coaching/installation/troubleshooting, video conference boardroom coaching, computer hardware assistance (new, cyclically replaced, troubleshooting, warranty work), smartphone assistance (new, some apps, hardware issues) and MS365. Due to an increase in IM/IT requirements and support, the Department of Foreign Affairs, Trade and Development SIS division urgently requires the services of up to ten Senior Computer Application Support resources to assist with Microsoft Windows upgrades, smartphone upgrades, Movement of staff, IM/IT Resource Center resources within the National Capital Region.
Summary information
Notice type : RFP against Supply Arrangement
Language(s) : English, French
Region(s) of delivery : National Capital Region (NCR)
Region of opportunity : National Capital Region (NCR)
Contract duration : 11 month(s)
Procurement method : Competitive – Selective Tendering
Selection criteria : Highest Combined Rating of Technical Merit and Price
Commodity - UNSPSC Click the links below to see a list of notices associated with the UNSPSC. : 80111600 Temporary personnel services See a list of notices associated with this
Procurement Mode : 2024/03/06
Closing date and time : 2024/03/15 14:00 EDT
Documents
Tender Notice
npp-apm-24-259545.pdf