CUSTOMER DELIVERY & TRANSFORMATION DIVISION has floated a tender for Nsw Government Customer Experience Survey (Cxs). The project location is Australia and the tender is closing on 01 Jul 2024. The tender notice number is CDTD/26317, while the TOT Ref Number is 103201333. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Australia

Summary : Nsw Government Customer Experience Survey (Cxs)

Deadline : 01 Jul 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 103201333

Document Ref. No. : CDTD/26317

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Since December 2021, Dcs Customer Insights Has Run The Nsw Government Customer Experience Survey (Cxs). The Outputs From The Cxs Have Been Widely Used Across The Public Sector To Inform Government Decision-Making, Inform Policy Development, Improve Service Design And Delivery, And In Reporting.Dcs-S Key Priority For This Project: To Continue Delivering The Cxs Data Monthly For Stakeholders Across The Public Sector. Tenderer Considerations: This Project Is A ‘Field And Tab-. The Successful Tenderer Will Only Be Required To Do Survey Scripting, Run Online Fieldwork, And Deliver Datafiles. The Contract Will Be To Deliver 36 Monthly Survey Waves Spanning Approximately 3 Years For Nsw. With 3 Annual Survey Dips Of Victoria And Queensland Jurisdictions.

Category : Professional Services (excl Consultancies)
Closing date : 1-Jul-2024 14:00

Documents

 Tender Notice