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OMNI Channel Customer Service and Support Solution Tender, Canada - 99887851

ONTARIO CANNABIS STORE has floated a tender for OMNI Channel Customer Service and Support Solution. The project location is Canada and the tender is closing on 27 May 2024. The tender notice number is 23-047P, while the TOT Ref Number is 99887851. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Canada

Summary : OMNI Channel Customer Service and Support Solution

Deadline : 27 May 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 99887851

Document Ref. No. : 23-047P

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Detailed_Description : The OCRC is looking to engage a partner who can deliver an Omni Channel Customer Service and Support Solution (the ‘Solution-) for our customer support operations that service both eCommerce and wholesale customers via phone, webform, email and webchat. The successful proponent shall deliver a cloud-based solution that is readily configurable, with minimal, if any development required to satisfy the requirements under this RFP.
Project Type : ServicesProject Categories43231500-Business function specific software43232300-Data management and query software43232600-Industry specific software43232700-Network applications software43232800-Network management software43232900-Networking software43233000-Operating environment software43233700-System management software81162000-Cloud-based software as a service
Project Type ServicesProject Categories43231500-Business function specific software43232300-Data management and query software43232600-Industry specific software43232700-Network applications software43232800-Network management software43232900-Networking software43233000-Operating environment software43233700-System management software81162000-Cloud-based software as a service

Documents

Tender Notice

99887851-Canada.zip

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