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ONTARIO CANNABIS STORE has floated a tender for OMNI Channel Customer Service and Support Solution. The project location is Canada and the tender is closing on 27 May 2024. The tender notice number is 23-047P, while the TOT Ref Number is 99887851. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : OMNI Channel Customer Service and Support Solution
Deadline : 27 May 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99887851
Document Ref. No. : 23-047P
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Detailed_Description : The OCRC is looking to engage a partner who can deliver an Omni Channel Customer Service and Support Solution (the ‘Solution-) for our customer support operations that service both eCommerce and wholesale customers via phone, webform, email and webchat. The successful proponent shall deliver a cloud-based solution that is readily configurable, with minimal, if any development required to satisfy the requirements under this RFP.
Project Type : ServicesProject Categories43231500-Business function specific software43232300-Data management and query software43232600-Industry specific software43232700-Network applications software43232800-Network management software43232900-Networking software43233000-Operating environment software43233700-System management software81162000-Cloud-based software as a service
Project Type ServicesProject Categories43231500-Business function specific software43232300-Data management and query software43232600-Industry specific software43232700-Network applications software43232800-Network management software43232900-Networking software43233000-Operating environment software43233700-System management software81162000-Cloud-based software as a service
Documents
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