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UNITED NATIONS INTERNATIONAL CHILDREN'S EMERGENCY FUND (UNICEF) has floated a tender for Omnichannel Contact Centre - Inbound & Outbound Call-handling and Omnichannel Solution Services. The project location is Malaysia and the tender is closing on 07 Mar 2024. The tender notice number is LRPS-2024-9184940, while the TOT Ref Number is 96250943. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Malaysia
Summary : Omnichannel Contact Centre - Inbound & Outbound Call-handling and Omnichannel Solution Services
Deadline : 07 Mar 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 96250943
Document Ref. No. : LRPS-2024-9184940
Competition : ICB
Financier : United Nations International Children's Emergency Fund (UNICEF)
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Dear Valued Bidders (Malaysian Registered Company Only)Greetings from UNICEF Malaysia.United Nations Children's Fund (UNICEF) Malaysia Country Office wishes to invite you to participate in a tender for "Omnichannel Contact Centre - Inbound & Outbound call-handling and Omnichannel solution services" through a competitive bidding process. In this respect, UNICEF invites you to submit technical and financial proposals as outlined in the Request for Proposals for Services (LRPS) and the terms and conditions contained herein. Receipt of Invitation and Intent to SubmitPlease acknowledge receipt of this invitation e-mail and confirm your Interest/Intent by replying to this e-mail by 8 February 2024. Request for ClarificationPlease study the tender documents, and if you have any questions, please register all your enquiries to the "Annex F - Enquiries & Clarification Form" and e-mail them to mmeorsha@unicef.org and mmohd@unicef.org latest by 13 February 2024 (17:00 Malaysia Time). Bid Conference/Tender Briefing Bid Conference/tender Briefing will be held on 20 February 2024 (15:00 Malaysia Time) via online meeting - Microsoft Teams. Please alert on Meeting Invitation that will be sent by ...
Publish Date: 02-Feb-2024
UN Organization: UNITED NATIONS INTERNATIONAL CHILDREN'S EMERGENCY FUND (UNICEF)
Type of Notice: Request for proposal
Documents
Annex-E-Enquiries-Clarification-Form.docx
Annex-D-UNGM-Vendor-Registration-Process.pdf
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