Oracle Managed Support Services Tender, United Kingdom - 114667977

Procurement Summary

Country : United Kingdom

Summary : Oracle Managed Support Services

Deadline : 03 Mar 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 114667977

Document Ref. No. :

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Private

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Tenders are invited for Oracle Managed Support Services.
Lot 1: A Service Contract will be awarded to a single contractor. The delivery of the contract is anticipated to begin on 1 May 2025 with an initial term of 24 months, with the option to extend for up to a further 12 months to 30 April 2028 at the RBKC's discretion. The Council requires Level 3, technical and functional managed support service of Oracle Cloud. To ensure effective delivery of the Council-s enabling services (HR, Finance, Procurement) within Oracle Cloud from May 2025. The provider will be required to use their Oracle Cloud, SAAS, EPM, OCI, OIC and BI expertise and experience within a Local Authority setting to provision adequate functional and technical support for the Councils Level 3 support and development needs, pertaining to raised incidents and or service requests.

Documents

 Tender Notice