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Outsourcing of Wdd Maintenance Depots: Attending Water Services Customer Complaints Tender

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ELECTRICITY AND WATER AUTHORITY has floated a tender for Outsourcing of Wdd Maintenance Depots: Attending Water Services Customer Complaints. The project location is Bahrain and the tender is closing on 18 Sep 2024. The tender notice number is 643/2024/BTB (2024-080-RP-WDD), while the TOT Ref Number is 105443586. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Bahrain

Summary : Outsourcing of Wdd Maintenance Depots: Attending Water Services Customer Complaints

Deadline : 18 Sep 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 105443586

Document Ref. No. : 643/2024/BTB (2024-080-RP-WDD)

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

This tender seeks to outsource maintenance depots for handling water service customer complaints in Bahrain. The scope of work includes addressing various customer complaints and maintaining the performance of water distribution infrastructures. The objective is to enhance government services especially water distribution and meet customer expectations, and achieve Bahrains economic vision. Approved contractors are eligible to participate. The service provider will handle emergency repairs, replacements, and record-keeping according to specified service levels. Qualified supervisors and technicians, as well as timely reporting, are required. The tender aims to improve customer experience, achieve cost savings, and ensure reliable water services.
Category/Sector : General
Value : External
Initial Bond : BD 5000
Tender Fees : BD 100
Purchase Before : Saturday, 07 September 2024
Publish Date : Thursday, 08 August 2024
Opening Date: Thursday, 19 September 2024