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STATENS VEGVESEN has floated a tender for Procurement of a Chatbot as a Service. The project location is Norway and the tender is closing on 09 Dec 2024. The tender notice number is 677816-2024, while the TOT Ref Number is 109748073. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Norway
Summary : Procurement of a Chatbot as a Service
Deadline : 09 Dec 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 109748073
Document Ref. No. : 677816-2024
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : NOK 60000000
Purchaser's Detail
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Login to see detailsTender Details
The main objective of the procurement is to replace/renew the current agreement that is about to expire, to ensure that we can continue to offer a good chatbot as a service, including manual chat and speechbot using one technology, as well as consultancy services to assist internal resources. Focus on innovation and further development of chatbots as a service is important, so that the Norwegian Public Roads Administration is connected to developments and can follow updates in the market. The objective and scope of the procurement is to find a tenderer who can provide: • Access to a platform with chatbot as a service, including manual chat and speechbot, and consultancy services to assist internal resources. Further details on what shall be included in the establishment phase are in the SSA-L contract annex 3. • Access to consultancy services on an hourly basis for consultancy, continual improvements and further development, which ensures that the Contracting Authority gets the most out of new and updated technology. • Option for the Contracting Authority to build and production chatbots, manual chat and speechbot for other areas in the department, such as IT support, HR, projects, etc. Further details on the procurement are in the requirement specifications in the SSA-L contract annex 1.
Doc Title: Procurement of a chatbot as a service
Contract Type: services
Document Type: Contract Notice
Reference Number: 24/269412
Contract Type: services
Estimated Value: 60000000 - NOK
Authority Type: pub-undert
Doc Title: Procurement of a chatbot as a service
Dispatch Date: 2024-11-05
Publish Date: 2024-11-07
Submission Date: 2024-12-09
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