ETHIO TELECOM has floated a tender for Procurement of Customer Experience and Quality Management Training Service. The project location is Ethiopia and the tender is closing on 20 Apr 2022. The tender notice number is 4078431, while the TOT Ref Number is 64718289. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Ethiopia

Summary : Procurement of Customer Experience and Quality Management Training Service

Deadline : 20 Apr 2022

Other Information

Notice Type : Tender

TOT Ref.No.: 64718289

Document Ref. No. : 4078431

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Name :Login to see tender_details

Address : Login to see tender_details

Email : Login to see tender_details

Login to see details

Tender Details

Tenders are invited for Procurement of Customer Experience and Quality Management Training Service.

1. Information Technology Infrastructure Library (ITIL)
2. Big Data Analysis and Presentation
3. Product and Service Testing Techniques
4. Quality Management System

Bid Security Amount; 50, 000/- Birr

Bid documents can be obtained from ethio telecom-s Head Office, Room No. 201 during office hours (Monday to Friday) upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) or you can also find bid documents from web sites www.afrotender.com, www.extratenders.com and www.2merkato.com upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) by using tele birr payment platform.

Interested bidders are expected to fulfill the Requirements stated here below:
ü Original Bid Security;
ü Availability of Letter of Authorization to sign the bid offers;
ü Anti-bribery pledge form;
ü Bidders should have a valid and renewed trade license for the year;
ü Bidders should be VAT registered (for local bidder)
ü Bidders should have Tax clearance certificate.
ü Bidders should submit Legal establishment document (including Joint venture if any)

All Bids must be accompanied by a bid security in the amount of Birr 50, 000.00 (Birr Fifty Thousand only).

The bid bond shall be furnished in one of the following forms: -
a) Certified Cheque /CPO issued by a recognized domestic bank or
b) Bond issued by and/or confirmed through a recognized /reputable Domestic bank.

Documents

 Tender Notice


Procurement Documents for Ethiopia

Access a comprehensive library of standard procurement documents specific to Ethiopia. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Ethiopia

Explore Procurement Documents for Ethiopia


Want To Bid in This Tender?

Get Local Agent Support in Ethiopia and 60 More Countries.

View All The Services


View Tenders By


Publish Tenders


Have Any Dispute With The Purchaser?