Procurement of Support Services for Sap Base and Sap Infrastructure Projects in 3... Tender

STATE OF HESSE, REPRESENTED BY THE HESSIAN CENTER FOR DATA PROCESSING has floated a tender for Procurement of Support Services for Sap Base and Sap Infrastructure Projects in 3 Loose (Anue). The project location is Germany and the tender is closing on 07 Apr 2025. The tender notice number is 197258-2025, while the TOT Ref Number is 116838817. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Germany

Summary : Procurement of Support Services for Sap Base and Sap Infrastructure Projects in 3 Loose (Anue)

Deadline : 07 Apr 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 116838817

Document Ref. No. : 197258-2025

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : EUR 6758400.00

Purchaser's Detail

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Tender Details

Support services for the provision of

LOS 1: Operating services for SAP basis (ANUe)

Lot 2: Project services for SAP-based and SAP Infrastructure projects (Anue)

LOS 3: Project services for SAP BUSSINESS Intelligence Projects (ANUe)

Support services for the provision of operating servicesFor SAP basis (ANUe)

The services must be provided by providing personnel as part of a temporary employment agency.

The tasks to be carried out are described below.The SAP basic administration, customizing and the service Desk: The area of ​​responsibility in this regard includes the following tasks:

- SAP Service Desk (1st Level, 2nd Level)

- Implementation Monitoring Manual and Via Tool

- SAP Incident processing (1st, 2nd, 3rd level up to the supplier)

-Service Requests

- Problem processing

- Operation of SAP systems and non-SAP systems (Linux, Windows)

- operation of databases (Oracle, MS SQL, HANA)

- Elevation of Enhancement Packages (EHPS), Support Packages and Patches

- Setup and operation of interfaces

- Implementation of system copies(ABAP, JAVA)

- Establishment and operation Central/decentralized pressure in/from SAP

- Documentation of technical activities in a corresponding ITSM tool

- Protocolization of activities, as far as required (e.g. for compliance requirements)

- Creation and maintenance ofOperation ...
Document Type: Contract Notice

Reference Number: VG-3000-2025-0018

Contract Type: Services

Estimated value: 6758400.00-EUR

Authority Type: RA

Doc Title: Procurement of support services for SAP-Base and SAP Infrastructure projects In 3 loose (anue)

Dispatch Date: 2025-03-26

PublishDate: 2025-03-27

Submission Date: 2025-04-07

Documents

 Tender Notice


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