Procurement Summary
Country : Germany
Summary : Procurement of Support Services for Sap Base and Sap Infrastructure Projects in 3 Loose (Anue)
Deadline : 07 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 116838817
Document Ref. No. : 197258-2025
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : EUR 6758400.00
Purchaser's Detail
Name :Login to see tender_details
Address : Login to see tender_details
Email : Login to see tender_details
Login to see detailsTender Details
Support services for the provision of
LOS 1: Operating services for SAP basis (ANUe)
Lot 2: Project services for SAP-based and SAP Infrastructure projects (Anue)
LOS 3: Project services for SAP BUSSINESS Intelligence Projects (ANUe)
Support services for the provision of operating servicesFor SAP basis (ANUe)
The services must be provided by providing personnel as part of a temporary employment agency.
The tasks to be carried out are described below.The SAP basic administration, customizing and the service Desk: The area of responsibility in this regard includes the following tasks:
- SAP Service Desk (1st Level, 2nd Level)
- Implementation Monitoring Manual and Via Tool
- SAP Incident processing (1st, 2nd, 3rd level up to the supplier)
-Service Requests
- Problem processing
- Operation of SAP systems and non-SAP systems (Linux, Windows)
- operation of databases (Oracle, MS SQL, HANA)
- Elevation of Enhancement Packages (EHPS), Support Packages and Patches
- Setup and operation of interfaces
- Implementation of system copies(ABAP, JAVA)
- Establishment and operation Central/decentralized pressure in/from SAP
- Documentation of technical activities in a corresponding ITSM tool
- Protocolization of activities, as far as required (e.g. for compliance requirements)
- Creation and maintenance ofOperation ...
Document Type: Contract Notice
Reference Number: VG-3000-2025-0018
Contract Type: Services
Estimated value: 6758400.00-EUR
Authority Type: RA
Doc Title: Procurement of support services for SAP-Base and SAP Infrastructure projects In 3 loose (anue)
Dispatch Date: 2025-03-26
PublishDate: 2025-03-27
Submission Date: 2025-04-07
Documents
Tender Notice