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ONTARIO SHARED SERVICES has floated a tender for Project: Tender_19368 - Request for Bids for Annual Autodesk Software License Subscriptions with Maintenance and Support. The project location is Canada and the tender is closing on 24 May 2024. The tender notice number is tender_19368, while the TOT Ref Number is 100522129. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : Project: Tender_19368 - Request for Bids for Annual Autodesk Software License Subscriptions with Maintenance and Support
Deadline : 24 May 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 100522129
Document Ref. No. : tender_19368
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Autodesk software license subscriptions with maintenance and support for AutoCAD and Architecture Engineering and Construction (AEC) Collection Software Suites. Scope of Work The acquisition of AutoDesk licenses with maintenance and support subscription for AutoCAD and AEC Collection Software Suite Annual Renewals: a) For Thirty Six (36) Months - covering June 30, 2024 to June 30, 2027. Extension options are as described in Article eight (8) of the RFB b) Maintenance Subscription for the AutoCAD and AEC Collection Software Suites (provided by AutoDesk) includes the following: i. Access to software updates and enhancements (bug fixes, patches, upgrades) ii. Access to an expedited online user-community support forum. Forum posts that are not responded to by the user-community are escalated to the Autodesk product support team if the user-community does not respond to the question within 24 hours. Autodesk will follow-up on any posts not marked as completed. iii. Online subscription usage reporting with user details, account administration, user administration, single sign-on (SSO) iv. 8x5 live support. Contact AutoDesk and reseller for help during local business hours in English. v. Web case support from an AutoDesk specialist within one business day. iv. Access to Autodesk online support, including a knowledge base with help documents, tutorials, training videos, and an extensive collection of Autodesk technical solutions and community support forum threads.
Solicitation Type : RFB - Request for Bid (Formal)
Reference Number : 00004036071
Location : Ontario
Purchase Type : Not Stated
Dates Publication : 2024/04/26 02:05:00 PM EDT
Closing Date : 2024/05/24 11:00:00 AM EDT
Contact Information : Laura Keatings
: laura.keatings@ontario.ca
:
Description : Autodesk software license subscriptions with maintenance and support for AutoCAD and Architecture Engineering and Construction (AEC) Collection Software Suites. Scope of Work The acquisition of AutoDesk licenses with maintenance and support subscription for AutoCAD and AEC Collection Software Suite Annual Renewals: a) For Thirty Six (36) Months – covering June 30, 2024 to June 30, 2027. Extension options are as described in Article eight (8) of the RFB b) Maintenance Subscription for the AutoCAD and AEC Collection Software Suites (provided by AutoDesk) includes the following: i. Access to software updates and enhancements (bug fixes, patches, upgrades) ii. Access to an expedited online user-community support forum. Forum posts that are not responded to by the user-community are escalated to the Autodesk product support team if the user-community does not respond to the question within 24 hours. Autodesk will follow-up on any posts not marked as completed. iii. Online subscription usage reporting with user details, account administration, user administration, single sign-on (SSO) iv. 8x5 live support. Contact AutoDesk and reseller for help d...
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